research-article

Formative studies for dynamic wayfinding support with in-building situated displays and mobile devices

Authors:

Keith Cheverst,

Daniel FittonAuthors Info & Claims

MUM '09: Proceedings of the 8th International Conference on Mobile and Ubiquitous Multimedia

Article No.: 5, Pages 1 - 10

https://doi.org/10.1145/1658550.1658555

Published: 22 November 2009 Publication History

Abstract

There is a significant disparity between wayfinding support services available in outdoor and in-building locations. Services such as Google Maps and in-car GPS allow users to examine unknown outdoor locations in advance as well as receive guidance en-route. In contrast, there is relatively little digital technology to support users in complex building architectures, e.g. institution buildings where users are generally limited to using traditional signage or asking for directions at the reception. However, recent advances in pervasive digital display technology are enabling a new range of possibilities and are making this topic increasingly subject to study. In this paper, we describe five formative studies involving 39 participants using situated digital displays, a Person Locator Kiosk, and personal mobile devices. We report our findings by gaining insights and feedback from users in order to develop wayfinding assistance for visitors in an in-building environment.

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Cited By

Roofigari-Esfahan NMorshedzadeh E(2025)A conceptual framework for designing human-centered building-occupant interactions to enhance user experience in specific-purpose buildingsDesign Science10.1017/dsj.2024.4511Online publication date: 11-Feb-2025
https://doi.org/10.1017/dsj.2024.45
Dasler PMalik SMauriello M(2021)“Just Follow the Lights”International Journal of Human-Computer Studies10.1016/j.ijhcs.2021.102692155:COnline publication date: 1-Nov-2021
https://dl.acm.org/doi/10.1016/j.ijhcs.2021.102692
Coenen JWouters NVande Moere AOjala TKostakos VMüller JMemarovic N(2016)Synchronized wayfinding on multiple consecutively situated public displaysProceedings of the 5th ACM International Symposium on Pervasive Displays10.1145/2914920.2929906(182-196)Online publication date: 20-Jun-2016
https://dl.acm.org/doi/10.1145/2914920.2929906
Show More Cited By

Index Terms

Formative studies for dynamic wayfinding support with in-building situated displays and mobile devices
1. Computing methodologies
  1. Computer graphics
    1. Graphics systems and interfaces
      1. Virtual reality
2. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Graphical user interfaces

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cover image ACM Other conferences

MUM '09: Proceedings of the 8th International Conference on Mobile and Ubiquitous Multimedia

November 2009

150 pages

ISBN:9781605588469

DOI:10.1145/1658550

Copyright © 2009 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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University of Cambridge: University of Cambridge
Microsoft Research: Microsoft Research
Nokia Research Center

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SIGMOBILE: ACM Special Interest Group on Mobility of Systems, Users, Data and Computing

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Association for Computing Machinery

New York, NY, United States

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Published: 22 November 2009

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MUM '09

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University of Cambridge
Microsoft Research

MUM '09: 8th International Conference on Mobile and Ubiquitous Multimedia

November 22 - 25, 2009

Cambridge, United Kingdom

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Cited By

Roofigari-Esfahan NMorshedzadeh E(2025)A conceptual framework for designing human-centered building-occupant interactions to enhance user experience in specific-purpose buildingsDesign Science10.1017/dsj.2024.4511Online publication date: 11-Feb-2025
https://doi.org/10.1017/dsj.2024.45
Dasler PMalik SMauriello M(2021)“Just Follow the Lights”International Journal of Human-Computer Studies10.1016/j.ijhcs.2021.102692155:COnline publication date: 1-Nov-2021
https://dl.acm.org/doi/10.1016/j.ijhcs.2021.102692
Coenen JWouters NVande Moere AOjala TKostakos VMüller JMemarovic N(2016)Synchronized wayfinding on multiple consecutively situated public displaysProceedings of the 5th ACM International Symposium on Pervasive Displays10.1145/2914920.2929906(182-196)Online publication date: 20-Jun-2016
https://dl.acm.org/doi/10.1145/2914920.2929906
Ibrahim AVenkat ISubramanian KKhader AWilde P(2016)Intelligent Evacuation Management SystemsACM Transactions on Intelligent Systems and Technology10.1145/28426307:3(1-27)Online publication date: 1-Feb-2016
https://dl.acm.org/doi/10.1145/2842630
Bauer CLasinger P(2014)Adaptation strategies to increase advertisement effectiveness in digital mediaManagement Review Quarterly10.1007/s11301-014-0101-064:2(101-124)Online publication date: 29-Apr-2014
https://doi.org/10.1007/s11301-014-0101-0
Taher FCheverst KBylund MJuhlin OFernaeus Y(2011)Exploring user preferences for indoor navigation support through a combination of mobile and fixed displaysProceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services10.1145/2037373.2037405(201-210)Online publication date: 30-Aug-2011
https://dl.acm.org/doi/10.1145/2037373.2037405

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