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Expert system for supporting conformity inspections of software application interfaces to the ISO 9241

Published: 08 March 2009 Publication History

Abstract

Usability assessment of products based on the ISO 9241 standard has been usually carried out by using printed parts of this standard and its checklists. In this paper it is proposed a tool for supporting conformity inspections of software application user interfaces based upon ISO 9241. The proposed expert system -- X-SCI (eXpert Software Conformity Inspection) -- aims to give support to user interface designers and evaluators in ISO 9241 standard inspection processes. It will treat differently these categories of professionals by assigning different degrees of certainty to their choices in each stage of the inspection.

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Dumas, J. S. (Author), Loring, B. A. (2008), Moderating Usability Tests: Principles and Practices for Interacting. San Diego, CA: Morgan Kaufmann.
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Turnell, M. F. Q. V., Queiroz, J. E. R. de, and Ferreira, D. S. (2008), Multi-layered approach to evaluate mobile user interfaces. In: Lumsden, J. (Ed.), Handbook of Research on User Interface Design and Evaluation for Mobile Technology - Volume I (pp. 847--862). Hershey, New York.
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Cockton, G., Lavery, D., and Woolrych, A. (2003), Inspection-based evaluations. In.: Jacko, J. A., and Sears, A. (Eds.), The human-computer interaction handbook (pp. 1118--1138). Mahwah, NJ: Lawrence Erlbaum Associates.
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International Organization for Standardization (1998), ISO 9241-11 Ergonomic requirements for office work with visual display terminals (VDTs) --- Part 11: Guidance on usability. Geneva, Switzerland.
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International Organization for Standardization (1992), ISO 9126 - Information Technology - Software Product Evaluation - Quality Characteristics and Guidelines for Their Use. Geneva, Switzerland.
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Cited By

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  • (2023)Elektronik Belge Yönetim Sistemleri ve KullanılabilirlikElectronic Records Management Systems and UsabilityTurk Kutuphaneciligi - Turkish Librarianship10.24146/tk.1139012Online publication date: 24-Jan-2023
  • (2013)Including uncertainty treatment on the accessibility assessment of DOSVOX systemProceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I10.1007/978-3-642-39188-0_50(464-473)Online publication date: 21-Jul-2013

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  1. Expert system for supporting conformity inspections of software application interfaces to the ISO 9241

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      cover image ACM Conferences
      SAC '09: Proceedings of the 2009 ACM symposium on Applied Computing
      March 2009
      2347 pages
      ISBN:9781605581668
      DOI:10.1145/1529282
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Publication History

      Published: 08 March 2009

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      Author Tags

      1. ISO 9241
      2. product conformity inspection
      3. support on automation

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      SAC09: The 2009 ACM Symposium on Applied Computing
      March 8, 2009 - March 12, 2008
      Hawaii, Honolulu

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      • (2023)Elektronik Belge Yönetim Sistemleri ve KullanılabilirlikElectronic Records Management Systems and UsabilityTurk Kutuphaneciligi - Turkish Librarianship10.24146/tk.1139012Online publication date: 24-Jan-2023
      • (2013)Including uncertainty treatment on the accessibility assessment of DOSVOX systemProceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I10.1007/978-3-642-39188-0_50(464-473)Online publication date: 21-Jul-2013

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