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Collaboration and interference: awareness with mice or touch input

Published: 08 November 2008 Publication History

Abstract

Multi-touch surfaces are becoming increasingly popular. An assumed benefit is that they can facilitate collaborative interactions in co-located groups. In particular, being able to see another's physical actions can enhance awareness, which in turn can support fluid interaction and coordination. However, there is a paucity of empirical evidence or measures to support these claims. We present an analysis of different aspects of awareness in an empirical study that compared two kinds of input: multi-touch and multiple mice. For our analysis, a set of awareness indices was derived from the CSCW and HCI literatures, which measures both the presence and absence of awareness in co-located settings. Our findings indicate higher levels of awareness for the multi-touch condition accompanied by significantly more actions that interfere with each other. A subsequent qualitative analysis shows that the interactions in this condition were more fluid and that interference was quickly resolved. We suggest that it is more important that resources are available to negotiate interference rather than necessarily to attempt to prevent it.

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      cover image ACM Conferences
      CSCW '08: Proceedings of the 2008 ACM conference on Computer supported cooperative work
      November 2008
      752 pages
      ISBN:9781605580074
      DOI:10.1145/1460563
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 08 November 2008

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      Author Tags

      1. awareness
      2. collaboration
      3. interactive surfaces
      4. mice
      5. touch

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      CSCW08
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      CSCW08: Computer Supported Cooperative Work
      November 8 - 12, 2008
      CA, San Diego, USA

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      • (2024)Mixed-Presence Collaboration with Wall-Sized Displays: Empirical Findings on the Benefits of Awareness CuesMultimodal Technologies and Interaction10.3390/mti81201098:12(109)Online publication date: 5-Dec-2024
      • (2024)Burnout in Cybersecurity Incident Responders: Exploring the Factors that Light the FireProceedings of the ACM on Human-Computer Interaction10.1145/36373048:CSCW1(1-35)Online publication date: 26-Apr-2024
      • (2024)Analysis of Coordination Mechanisms during Collaborative Problem-Solving on an Interactive Tabletop DisplayComputer Supported Cooperative Work10.1007/s10606-023-09487-233:4(1071-1113)Online publication date: 1-Dec-2024
      • (2023)The REACH System: Boundary Spanning's Support of Distributed Collaborative MakingProceedings of FabLearn / Constructionism 2023: Full and Short Research Papers10.1145/3615430.3615443(1-6)Online publication date: 7-Oct-2023
      • (2023)Establishing Awareness through Pointing Gestures during Collaborative Decision-Making in a Wall-Display EnvironmentExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585830(1-7)Online publication date: 19-Apr-2023
      • (2023)Flowboard: How Seamless, Live, Flow-Based Programming Impacts Learning to Code for Embedded ElectronicsACM Transactions on Computer-Human Interaction10.1145/353301530:1(1-36)Online publication date: 7-Mar-2023
      • (2023)Exploring Colocated Synchronous Use of Tablets Based on Split Screen FeatureIEEE Access10.1109/ACCESS.2023.332947811(123418-123432)Online publication date: 2023
      • (2022)“I See You!”: A Design Framework for Interface Cues about Agent Visual Perception from a Thematic Analysis of VideogamesProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517699(1-22)Online publication date: 29-Apr-2022
      • (2021)Construction of Shared Situational Awareness in Traffic ManagementProceedings of the ACM on Human-Computer Interaction10.1145/34491285:CSCW1(1-27)Online publication date: 22-Apr-2021
      • (2021)Operationalizing the Benefit of Information Radiators from an Awareness Point of ViewSN Computer Science10.1007/s42979-021-00928-73:1Online publication date: 23-Oct-2021
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