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Agile documentation with uScrum

Published: 22 September 2008 Publication History

Abstract

uScrum (uncertainty Scrum) is an agile process developed by a small team at Altitude Software to manage the process of writing user documentation. uScrum manages uncertainty and the unknown, allowing writers to quickly react to changing conditions. uScrum uses orders of ignorance to understand the difficulty of tasks, allowing the team to effectively prioritize regular work together with difficult creative work. uScrum overbooks writers on iterative cycles called sprints, then lets the writers micro-manage their tasks to overcome obstacles. After each sprint the team decides what to publish and whether to proceed with unfinished work.

Reference

[1]
P. G. Armour. The laws of software process. Communications of the ACM, 44(1):15--17, January 2001.

Cited By

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  • (2014)20 years of technical writing at altitude softwareProceedings of the International Conference on Information Systems and Design of Communication10.1145/2618168.2618197(166-172)Online publication date: 16-May-2014
  • (2012)Articulating everyday actionsProceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379076(95-104)Online publication date: 3-Oct-2012
  • (2010)The birth of a company-wide wikiProceedings of the Workshop on Open Source and Design of Communication10.1145/1936755.1936758(7-10)Online publication date: 8-Nov-2010

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cover image ACM Conferences
SIGDOC '08: Proceedings of the 26th annual ACM international conference on Design of communication
September 2008
303 pages
ISBN:9781605580838
DOI:10.1145/1456536
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 September 2008

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Author Tags

  1. agile documentation
  2. agile management
  3. complexity measures
  4. orders of ignorance
  5. risk
  6. uScrum
  7. uncertainty
  8. wiki
  9. writing

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Cited By

View all
  • (2014)20 years of technical writing at altitude softwareProceedings of the International Conference on Information Systems and Design of Communication10.1145/2618168.2618197(166-172)Online publication date: 16-May-2014
  • (2012)Articulating everyday actionsProceedings of the 30th ACM international conference on Design of communication10.1145/2379057.2379076(95-104)Online publication date: 3-Oct-2012
  • (2010)The birth of a company-wide wikiProceedings of the Workshop on Open Source and Design of Communication10.1145/1936755.1936758(7-10)Online publication date: 8-Nov-2010

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