research-article

The evolution and the future of the e-gov

Authors:

Ricardo Campos,

Célio Gonçalo MarquesAuthors Info & Claims

EATIS '07: Proceedings of the 2007 Euro American conference on Telematics and information systems

Article No.: 9, Pages 1 - 4

https://doi.org/10.1145/1352694.1352704

Published: 14 May 2007 Publication History

Abstract

After a continuously development in on-line availability, most of the countries are close to reach the highest point of public services maturity. The future of e-Gov should now go through accessibility questions and m-Gov, providing a new set of user-centred services, personalized and based on alerts that could be programmed taking into account knowledge based in the localization of the user. In this article we will analyze the stage of e-Gov in Europe based in a report of the European Commission, which allows, the realization of a comparative analysis of the evolution occurred between 2004 and 2006 in the 28 countries part of the study. Following, we analyze the case of Portugal, pointing out some of the reasons to the success of the measures applied. Finally we project the future of e-Gov in terms of accessibility questions, platform access independence and user-centred services.

References

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Amine, B. and Yosra, K. "M-Government: The Convergence Between E-Government and Wireless Technology", In Proceedings of the First International E-Business Conference, Hammamet, Tunisia, June, 23--25, (2005).

[2]

Campos, R. and Marques, C. "O Governo Electrónico e os Sistemas de Informação Públicos em Portugal", Actas da 1.^a Conferência Ibérica de Sistemas e Tecnologias de Informação, pp 421--438 (Volume I), Ofir, Portugal, Julho 21--23, (2006).

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Capgemini, "OnLine Availability of Public Services: How is Europe Progressing?", Report of the 6th Measurement, June, (2006).

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Capgemini, "OnLine Availability of Public Services: How is Europe Progressing?", Report of the 5th Measurement, October, (2004).

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Chang, Ai-Mei. and Kannan, P. "Preparing for Wireless and Mobile Technologies in Government", Report of e-Government Series, October, (2002).

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Comissão Europeia, "Info-acessibilidade (eAccessibility)", Bruxelas, Bélgica, Setembro, (2005).

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Comissão Europeia, "Plano de Acção i2010", http://europa.eu.int/information_society/eeurope/i2010/index_en.htm

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Kushchu, I. and Kuscu, M. "From e-Government to m-Government: Facing the Inevitable", In Proceedings of the 3rd European Conference on e-Government, Dublin, Scotland, 28 March, (2003).

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UMIC, "Plano de Acção para o Governo Electrónico", www.umic.pcm.gov.pt/UMIC/CentrodeRecursos/Publicacoes/egov.htm

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UMIC, "Plano de Acção para a Sociedade de Informação", www.umic.pcm.gov.pt/UMIC/CentrodeRecursos/Publicacoes/si_publicacao.htm

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UMIC. "Programa Nacional para a Participação de Cidadãos com Necessidades Especiais na Sociedade de Informação", http://www.umic.pcm.gov.pt/UMIC/CentrodeRecursos/Publicacoes/cid_nec_esp_pdf.htm

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UMIC, "Resolução do Conselho de Ministros n.^o 110/2003", www.acesso.umic.pcm.gov.pt/legis/pnpcnesi.htm

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UMIC, "Resolução do Conselho de Ministros n.^o 97/99", http://www.acesso.umic.pcm.gov.pt/acesso/res97_99.htm

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Universidade de Trás os Montes e Alto Douro, "Web Content Accessibility Guidelines". www.utad.pt/wai/wai-pageauth.html

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World Wide Web Consortium. www.w3.org

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Cited By

Fernandes FJunior P(2016)Gamification Aspects in the Context of Electronic Government and Education: A Case StudyHCI in Business, Government, and Organizations: Information Systems10.1007/978-3-319-39399-5_14(140-150)Online publication date: 22-Jun-2016
https://doi.org/10.1007/978-3-319-39399-5_14

The evolution and the future of the e-gov
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Conferences

EATIS '07: Proceedings of the 2007 Euro American conference on Telematics and information systems

May 2007

498 pages

ISBN:9781595935984

DOI:10.1145/1352694

Copyright © 2007 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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EATIS: Euro American Association on Telematics and Information Systems

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Publication History

Published: 14 May 2007

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May 14 - 17, 2007

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Cited By

Fernandes FJunior P(2016)Gamification Aspects in the Context of Electronic Government and Education: A Case StudyHCI in Business, Government, and Organizations: Information Systems10.1007/978-3-319-39399-5_14(140-150)Online publication date: 22-Jun-2016
https://doi.org/10.1007/978-3-319-39399-5_14

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