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Communications of the ACM, Volume 49, Issue 7

Pages 30 - 32

https://doi.org/10.1145/1139922.1139944

Published: 01 July 2006 Publication History

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Abstract

This special section on services science is intended to broaden and challenge traditional thinking about services and service innovation. To the majority of computer scientists, whether in academia or industry, the term "services" is associated with Web services and service-oriented architectures. However, there is a broader story to be told of the remarkable growth of the service sector, which has come to dominate economic activity in most advanced economies over the last 50 years.Globalization, increasing automation, the growth of the Internet, and the dynamic componentization of business are driving the reconfiguration of service value networks at a scale and pace never before seen in history. The opportunity to innovate in services, to realize business and societal value from knowledge about service, to research, develop, and deliver new information services and business services, has never been greater. The challenges are both the multidisciplinary nature of service innovation, which combines business, technology, social-organizational, and demand innovation as well as the lack of formal representations of service systems.

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cover image Communications of the ACM

Communications of the ACM Volume 49, Issue 7

Services science

July 2006

140 pages

ISSN:0001-0782

EISSN:1557-7317

DOI:10.1145/1139922

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Widianto IGondokaryono Y(2017)A security engineering of service computing system: A literature review2017 International Conference on Information Technology Systems and Innovation (ICITSI)10.1109/ICITSI.2017.8267972(367-372)Online publication date: Oct-2017
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Vitari C(2017)The success of Expert Recommending Services and the part played by organizational contextKnowledge Management Research & Practice10.1057/kmrp.2011.69:2(151-171)Online publication date: 19-Dec-2017
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