Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/1183614.1183626acmconferencesArticle/Chapter ViewAbstractPublication PagescikmConference Proceedingsconference-collections
Article

Utility scoring of product reviews

Published: 06 November 2006 Publication History

Abstract

We identify a new task in the ongoing research in text sentiment analysis: predicting utility of product reviews, which is orthogonal to polarity classification and opinion extraction. We build regression models by incorporating a diverse set of features, and achieve highly competitive performance for utility scoring on three real-world data sets.

References

[1]
C.-C. Chang and C.-J. Lin. LIBSVM: a library for support vector machines, 2001. Software available at http://www.csie.ntu.edu.tw/~cjlin/libsvm.
[2]
Y. Choi, C. Cardie, E. Riloff, and S. Patwardhan. Identifying sources of opinions with conditional random fields and extraction patterns. In Proceedings of Human Language Technology Conference and Conference on Empirical Methods in Natural Language Processing, pages 355--362, Vancouver, British Columbia, Canada, October 2005. Association for Computational Linguistics.
[3]
K. Dave, S. Lawrence, and D. M. Pennock. Mining the peanut gallery: opinion extraction and semantic classification of product reviews. In WWW '03: Proceedings of the 12th international conference on World Wide Web, pages 519--528, New York, NY, USA, 2003. ACM Press.
[4]
V. Hatzivassiloglou and J. M. Wiebe. Effects of adjective orientation and gradability on sentence subjectivity. In Proceedings of the 18th conference on Computational linguistics, pages 299--305, Morristown, NJ, USA, 2000. Association for Computational Linguistics.
[5]
D. Lin. Automatic retrieval and clustering of similar words. In COLING-ACL, pages 768--774, 1998.
[6]
B. Liu, M. Hu, and J. Cheng. Opinion observer: analyzing and comparing opinions on the web. In WWW '05: Proceedings of the 14th international conference on World Wide Web, pages 342--351, New York, NY, USA, 2005. ACM Press.
[7]
B. Pang and L. Lee. A sentimental education: Sentiment analysis using subjectivity summarization based on minimum cuts. In Proceedings of the 42nd Meeting of the Association for Computational Linguistics (ACL'04), Main Volume, pages 271--278, Barcelona, Spain, July 2004.
[8]
B. Pang and L. Lee. Seeing stars: Exploiting class relationships for sentiment categorization with respect to rating scales. In Proceedings of the 43rd Annual Meeting of the Association for Computational Linguistics (ACL'05), pages 115--124, Ann Arbor, Michigan, June 2005. Association for Computational Linguistics.
[9]
B. Pang, L. Lee, and S. Vaithyanathan. Thumbs up? sentiment classification using machine learning techniques. In Proceedings of the Conference on Empirical Methods in Natural Language Processing (EMNLP), pages 79--86, Philadelphia, July 2002. Association for Computational Linguistics.
[10]
A.-M. Popescu and O. Etzioni. Extracting product features and opinions from reviews. In Proceedings of Human Language Technology Conference and Conference on Empirical Methods in Natural Language Processing, pages 339--346, Vancouver, British Columbia, Canada, October 2005. Association for Computational Linguistics.
[11]
E. Riloff and J. Wiebe. Learning extraction patterns for subjective expressions. In M. Collins and M. Steedman, editors, Proceedings of the 2003 Conference on Empirical Methods in Natural Language Processing, pages 105--112, 2003.
[12]
E. Riloff, J. Wiebe, and W. Phillips. Exploiting subjectivity classification to improve information extraction. In AAAI, pages 1106--1111, 2005.
[13]
E. Riloff, J. Wiebe, and T. Wilson. Learning subjective nouns using extraction pattern bootstrapping. In W. Daelemans and M. Osborne, editors, Proceedings of CoNLL-2003, pages 25--32. Edmonton, Canada, 2003.
[14]
G. Salton and M. J. McGill. Introduction to Modern Information Retrieval. McGraw-Hill, Inc., New York, NY, USA, 1986.
[15]
V. Stoyanov, C. Cardie, and J. Wiebe. Multi-perspective question answering using the opqa corpus. In Proceedings of Human Language Technology Conference and Conference on Empirical Methods in Natural Language Processing, pages 923--930, Vancouver, British Columbia, Canada, October 2005. Association for Computational Linguistics.
[16]
M. Thelen and E. Riloff. A bootstrapping method for learning semantic lexicons using extraction pattern contexts. In Proceedings of the Conference on Empirical Methods in Natural Language Processing (EMNLP), pages 214--221, Philadelphia, July 2002. Association for Computational Linguistics.
[17]
P. D. Turney. Thumbs up or thumbs down?: semantic orientation applied to unsupervised classification of reviews. In ACL '02: Proceedings of the 40th Annual Meeting on Association for Computational Linguistics, pages 417--424, Morristown, NJ, USA, 2001. Association for Computational Linguistics.
[18]
J. Wiebe. Learning subjective adjectives from corpora. In AAAI/IAAI, pages 735--740, 2000.
[19]
J. Wiebe, T. Wilson, R. Bruce, M. Bell, and M. Martin. Learning subjective language. Computational Linguistics, 30(3):277--308, 2004.
[20]
T. Wilson, J. Wiebe, and P. Hoffmann. Recognizing contextual polarity in phrase-level sentiment analysis. In Proceedings of Human Language Technology Conference and Conference on Empirical Methods in Natural Language Processing, pages 347--354, Vancouver, British Columbia, Canada, October 2005. Association for Computational Linguistics.
[21]
T. Wilson, J. Wiebe, and R. Hwa. Just how mad are you? finding strong and weak opinion clauses. In AAAI, pages 761--769, 2004.
[22]
I. H. Witten and E. Frank. Data Mining: Practical machine learning tools and techniques. Morgan Kaufmann, San Francisco, 2005.
[23]
H. Yu and V. Hatzivassiloglou. Towards answering opinion questions: separating facts from opinions and identifying the polarity of opinion sentences. In Proceedings of the 2003 conference on Empirical methods in natural language processing, pages 129--136, Morristown, NJ, USA, 2003. Association for Computational Linguistics.

Cited By

View all
  • (2024)Design of an Efficient Integrated Feature Engineering based Deep Learning Model Using CNN for Customer’s Review Helpfulness PredictionWireless Personal Communications10.1007/s11277-023-10834-1133:4(2125-2161)Online publication date: 21-Feb-2024
  • (2023)A Novel Review Helpfulness Measure Based on the User-Review-Item ParadigmACM Transactions on the Web10.1145/358528017:4(1-31)Online publication date: 11-Jul-2023
  • (2023)Assessing the Quality of Student-Generated Content at Scale: A Comparative Analysis of Peer-Review ModelsIEEE Transactions on Learning Technologies10.1109/TLT.2022.322902216:1(106-120)Online publication date: 1-Feb-2023
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences
CIKM '06: Proceedings of the 15th ACM international conference on Information and knowledge management
November 2006
916 pages
ISBN:1595934332
DOI:10.1145/1183614
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 06 November 2006

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. regression
  2. text sentiment analysis
  3. utility

Qualifiers

  • Article

Conference

CIKM06
CIKM06: Conference on Information and Knowledge Management
November 6 - 11, 2006
Virginia, Arlington, USA

Acceptance Rates

Overall Acceptance Rate 1,861 of 8,427 submissions, 22%

Upcoming Conference

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)35
  • Downloads (Last 6 weeks)1
Reflects downloads up to 28 Sep 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Design of an Efficient Integrated Feature Engineering based Deep Learning Model Using CNN for Customer’s Review Helpfulness PredictionWireless Personal Communications10.1007/s11277-023-10834-1133:4(2125-2161)Online publication date: 21-Feb-2024
  • (2023)A Novel Review Helpfulness Measure Based on the User-Review-Item ParadigmACM Transactions on the Web10.1145/358528017:4(1-31)Online publication date: 11-Jul-2023
  • (2023)Assessing the Quality of Student-Generated Content at Scale: A Comparative Analysis of Peer-Review ModelsIEEE Transactions on Learning Technologies10.1109/TLT.2022.322902216:1(106-120)Online publication date: 1-Feb-2023
  • (2023)DMFNExpert Systems with Applications: An International Journal10.1016/j.eswa.2023.120344228:COnline publication date: 15-Oct-2023
  • (2023)An Automatic Rating System Based on Review Sentiments and Intuitionistic Fuzzy SetsIntelligent and Fuzzy Systems10.1007/978-3-031-39774-5_22(177-184)Online publication date: 17-Aug-2023
  • (2023)Using Reviewer Information to Improve Performance of Low-Quality Review DetectionComputational Linguistics and Intelligent Text Processing10.1007/978-3-031-23804-8_30(381-399)Online publication date: 26-Feb-2023
  • (2022)TipScreener: A Framework for Mining Tips for Online Review ReadersJournal of Theoretical and Applied Electronic Commerce Research10.3390/jtaer1704008717:4(1716-1740)Online publication date: 5-Dec-2022
  • (2022)Expanding the Horizons of Wireless SensingGetMobile: Mobile Computing and Communications10.1145/3511285.351129625:3(38-42)Online publication date: 11-Jan-2022
  • (2022)AuraRingGetMobile: Mobile Computing and Communications10.1145/3511285.351129525:3(34-37)Online publication date: 11-Jan-2022
  • (2022)An Introduction to the Federated Learning StandardGetMobile: Mobile Computing and Communications10.1145/3511285.351129125:3(18-22)Online publication date: 11-Jan-2022
  • Show More Cited By

View Options

Get Access

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media