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Oh my, where is the end of the context?: dealing with information in a highly complex environment

Published: 18 October 2006 Publication History

Abstract

This paper reports on the preliminary results of a study in information production, transmission, access and use in aerospace manufacturing and maintenance. Multiple techniques were used in order to understand the context in which the information flow takes place. The complexity is such that after several meetings with users the full picture is not fully detailed yet. Previously unknown documents, user roles and tasks continue to emerge while the study progresses. The conclusion is that an iterative approach should be adopted when studying highly complex environments: starting from the broadest view, each cycle progressively focuses on a sub-context to identify important details. Researchers should also keep an open mind as unexpected findings are likely to impacts on the current understanding, i.e. discovering the importance of social networks or physical inspection of the hardware as means to access information.

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Cited By

View all
  • (2015)Contextualizing the information-seeking behavior of software engineersJournal of the Association for Information Science and Technology10.1002/asi.2327866:8(1594-1605)Online publication date: 1-Aug-2015
  • (2011)Highly focused document retrieval in aerospace engineeringAslib Proceedings10.1108/0001253111113563763:2/3(148-167)Online publication date: 22-Mar-2011
  • (2009)Multi Visualization and Dynamic Query for Effective Exploration of Semantic DataProceedings of the 8th International Semantic Web Conference10.1007/978-3-642-04930-9_32(505-520)Online publication date: 6-Nov-2009

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Information

Published In

cover image ACM Other conferences
IIiX: Proceedings of the 1st international conference on Information interaction in context
October 2006
187 pages
ISBN:1595934820
DOI:10.1145/1164820
  • Program Chair:
  • Ian Ruthven
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 18 October 2006

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Author Tags

  1. engineering design
  2. manufacturing and maintenance
  3. user studies

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Overall Acceptance Rate 21 of 45 submissions, 47%

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Cited By

View all
  • (2015)Contextualizing the information-seeking behavior of software engineersJournal of the Association for Information Science and Technology10.1002/asi.2327866:8(1594-1605)Online publication date: 1-Aug-2015
  • (2011)Highly focused document retrieval in aerospace engineeringAslib Proceedings10.1108/0001253111113563763:2/3(148-167)Online publication date: 22-Mar-2011
  • (2009)Multi Visualization and Dynamic Query for Effective Exploration of Semantic DataProceedings of the 8th International Semantic Web Conference10.1007/978-3-642-04930-9_32(505-520)Online publication date: 6-Nov-2009

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