Article

A web of coordinative artifacts: collaborative work at a hospital ward

Authors:

Jakob E. Bardram,

Claus BossenAuthors Info & Claims

GROUP '05: Proceedings of the 2005 ACM International Conference on Supporting Group Work

Pages 168 - 176

https://doi.org/10.1145/1099203.1099235

Published: 06 November 2005 Publication History

Abstract

This paper reports from a field study of a hospital ward and discusses how people achieve coordination through the use of a wide range of interrelated non-digital artifacts, like whiteboards, work schedules, examination sheets, care records, post-it notes etc. These artifacts have multiple roles and functions which in combination facilitate location awareness, continuous coordination, cooperative planning and status overview. We described how actors achieve coordination by using different aspects of these artifacts: their material qualities, the structure they provide as templates and the signs inscribed upon them that are only meaningful to knowledgeable actors. We finally discuss the implication for the design of CSCW tools from the study.

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Cited By

Zakreuskaya ABuschek DMackay WAvellino IDove GEskofier B(2024)From Text to Treatment: How Medical Discharge Letters Are Used as a Key Artifact for Managing Patient CareProceedings of Mensch und Computer 202410.1145/3670653.3670665(99-110)Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1145/3670653.3670665
Bjørn PBusboom JDuckert MBødker SShklovski IHoggan EDunn KMu QBarkhuus LBoulus-Rødje N(2024)Achieving Symmetry in Synchronous Interaction in Hybrid Work is ImpossibleACM Transactions on Computer-Human Interaction10.1145/364861731:4(1-34)Online publication date: 19-Sep-2024
https://dl.acm.org/doi/10.1145/3648617
Anichini GNatali CCabitza F(2024)Invisible to Machines: Designing AI that Supports Vision Work in RadiologyComputer Supported Cooperative Work (CSCW)10.1007/s10606-024-09491-0Online publication date: 28-May-2024
https://doi.org/10.1007/s10606-024-09491-0
Show More Cited By

Index Terms

A web of coordinative artifacts: collaborative work at a hospital ward
1. Information systems

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Published In

cover image ACM Conferences

GROUP '05: Proceedings of the 2005 ACM International Conference on Supporting Group Work

November 2005

368 pages

ISBN:1595932232

DOI:10.1145/1099203

General Chairs:
Mark Pendergast
Florida Gulf Coast University, USA
,
Kjeld Schmidt
IT University of Copenhagen, Denmark
,
Program Chairs:
Gloria Mark
University of California, Irvine, USA
,
Mark Ackerman
University of Michigan, USA

Copyright © 2005 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 06 November 2005

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GROUP05: ACM 2005 International Conference on Supporting Group Work

November 6 - 9, 2005

Florida, Sanibel Island, USA

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Overall Acceptance Rate 125 of 405 submissions, 31%

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Cited By

Zakreuskaya ABuschek DMackay WAvellino IDove GEskofier B(2024)From Text to Treatment: How Medical Discharge Letters Are Used as a Key Artifact for Managing Patient CareProceedings of Mensch und Computer 202410.1145/3670653.3670665(99-110)Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1145/3670653.3670665
Bjørn PBusboom JDuckert MBødker SShklovski IHoggan EDunn KMu QBarkhuus LBoulus-Rødje N(2024)Achieving Symmetry in Synchronous Interaction in Hybrid Work is ImpossibleACM Transactions on Computer-Human Interaction10.1145/364861731:4(1-34)Online publication date: 19-Sep-2024
https://dl.acm.org/doi/10.1145/3648617
Anichini GNatali CCabitza F(2024)Invisible to Machines: Designing AI that Supports Vision Work in RadiologyComputer Supported Cooperative Work (CSCW)10.1007/s10606-024-09491-0Online publication date: 28-May-2024
https://doi.org/10.1007/s10606-024-09491-0
Ghosh PPosner KHyland Svan Cleve WBristow MLong DPalla KNair BFong CPauldine RVavilala MO'Hara K(2023)Framing Machine Learning Opportunities for Hypotension Prediction in Perioperative Care: A Socio-technical PerspectiveACM Transactions on Computer-Human Interaction10.1145/358995330:5(1-33)Online publication date: 23-Sep-2023
https://dl.acm.org/doi/10.1145/3589953
Duckert MBarkhuus LBjørn P(2023)Collocated Distance: A Fundamental Challenge for the Design of Hybrid Work TechnologiesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580899(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580899
Çarçani KBratteteig THolone HHerstad J(2023)EquiP: A Method to Co-Design for CooperationComputer Supported Cooperative Work (CSCW)10.1007/s10606-023-09463-w32:3(385-438)Online publication date: 21-Mar-2023
https://doi.org/10.1007/s10606-023-09463-w
Bratt S(2023) ‘Routine Infrastructuring’: How Social Scientists Appropriate Resources to Deposit Qualitative Data to ICPSR and Implications for FAIR and CARE Proceedings of the Association for Information Science and Technology10.1002/pra2.76960:1(61-72)Online publication date: 22-Oct-2023
https://doi.org/10.1002/pra2.769
Luz SMasoodian M(2022)Exploring Environmental and Geographical Factors Influencing the Spread of Infectious Diseases with Interactive MapsSustainability10.3390/su1416999014:16(9990)Online publication date: 12-Aug-2022
https://doi.org/10.3390/su14169990
Rabiei RAlmasi S(2022)Requirements and challenges of hospital dashboards: a systematic literature reviewBMC Medical Informatics and Decision Making10.1186/s12911-022-02037-822:1Online publication date: 8-Nov-2022
https://doi.org/10.1186/s12911-022-02037-8
Korsgaard HLyle PSaad-Sulonen JKlokmose CNouwens MBødker S(2022)Collectives and Their Artifact EcologiesProceedings of the ACM on Human-Computer Interaction10.1145/35555336:CSCW2(1-26)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555533
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