Article

Towards a composite modelling approach for multitasking

Authors:

Hilary JohnsonAuthors Info & Claims

TAMODIA '04: Proceedings of the 3rd annual conference on Task models and diagrams

Pages 17 - 24

https://doi.org/10.1145/1045446.1045452

Published: 15 November 2004 Publication History

Abstract

Much information and knowledge work (with and without information technology) can be characterised as multitasking and interrupt driven. A whole host of characterisations and buzzwords imply an increase in the number of roles, tasks/activities, IT artefacts, interruptions and exceptions that people have to deal with. This provides a challenge for Task Analysis approaches as they have historically focussed around single tasks and users.A preliminary version of a composite modelling approach (the Composite Multitasking Model) is presented that draws from approaches that model task, events, interruptions, exceptions and the temporal aspects of tasks. As well consideration of how information about multiple tasks is elicited, we apply the approach to the modelling of data from our own studies.

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Cited By

Bowen JDittmar AWeyers B(2021)Task Modelling for Interactive System DesignProceedings of the ACM on Human-Computer Interaction10.1145/34617365:EICS(1-22)Online publication date: 29-May-2021
https://dl.acm.org/doi/10.1145/3461736
Yeykelis LCummings JReeves B(2014)Multitasking on a Single Device: Arousal and the Frequency, Anticipation, and Prediction of Switching Between Media Content on a ComputerJournal of Communication10.1111/jcom.1207064:1(167-192)Online publication date: 7-Jan-2014
https://doi.org/10.1111/jcom.12070
Thorwarth MArisha ARose OUhrmacher A(2012)A simulation-based decision support system to model complex demand driven healthcare facilitiesProceedings of the Winter Simulation Conference10.5555/2429759.2429878(1-12)Online publication date: 9-Dec-2012
https://dl.acm.org/doi/10.5555/2429759.2429878
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Towards a composite modelling approach for multitasking
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Published In

cover image ACM Other conferences

TAMODIA '04: Proceedings of the 3rd annual conference on Task models and diagrams

November 2004

172 pages

ISBN:1595930000

DOI:10.1145/1045446

Conference Chair:
Pavel Slavik
Czech Technical University in Prague, Prague, Czeck Republic
,
Program Chair:
Philippe Palanque
Universite Toulouse 3, Toulouse, France

Copyright © 2004 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 15 November 2004

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Cited By

Bowen JDittmar AWeyers B(2021)Task Modelling for Interactive System DesignProceedings of the ACM on Human-Computer Interaction10.1145/34617365:EICS(1-22)Online publication date: 29-May-2021
https://dl.acm.org/doi/10.1145/3461736
Yeykelis LCummings JReeves B(2014)Multitasking on a Single Device: Arousal and the Frequency, Anticipation, and Prediction of Switching Between Media Content on a ComputerJournal of Communication10.1111/jcom.1207064:1(167-192)Online publication date: 7-Jan-2014
https://doi.org/10.1111/jcom.12070
Thorwarth MArisha ARose OUhrmacher A(2012)A simulation-based decision support system to model complex demand driven healthcare facilitiesProceedings of the Winter Simulation Conference10.5555/2429759.2429878(1-12)Online publication date: 9-Dec-2012
https://dl.acm.org/doi/10.5555/2429759.2429878
Thorwarth MArisha A(2012)A simulation-based decision support system to model complex demand driven healthcare facilitiesProceedings Title: Proceedings of the 2012 Winter Simulation Conference (WSC)10.1109/WSC.2012.6465019(1-12)Online publication date: Dec-2012
https://doi.org/10.1109/WSC.2012.6465019
Duggan GJohnson HGrawemeyer B(2012)Rational securityInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2012.02.00870:6(415-431)Online publication date: 1-Jun-2012
https://dl.acm.org/doi/10.1016/j.ijhcs.2012.02.008
Benbunan-Fich RAdler RMavlanova T(2011)Measuring multitasking behavior with activity-based metricsACM Transactions on Computer-Human Interaction10.1145/1970378.197038118:2(1-22)Online publication date: 1-Jul-2011
https://dl.acm.org/doi/10.1145/1970378.1970381
Wild P(2011)Towards Integrative Modelling of Service SystemsComplex Engineering Service Systems10.1007/978-0-85729-189-9_22(417-438)Online publication date: 1-Jul-2011
https://doi.org/10.1007/978-0-85729-189-9_22
Wild P(2010)Longing for serviceInteracting with Computers10.1016/j.intcom.2009.11.00222:1(28-42)Online publication date: 1-Jan-2010
https://dl.acm.org/doi/10.1016/j.intcom.2009.11.002
Benbunan-Fich RAdler RMavlanova TOlsen DHinckley KMorris MHudson SGreenberg S(2009)Towards new metrics for multitasking behaviorCHI '09 Extended Abstracts on Human Factors in Computing Systems10.1145/1520340.1520614(4039-4044)Online publication date: 4-Apr-2009
https://dl.acm.org/doi/10.1145/1520340.1520614
Pontico FFarenc CWinckler M(2007)Model-Based Support for Specifying eService eGovernment ApplicationsTask Models and Diagrams for Users Interface Design10.1007/978-3-540-70816-2_5(54-67)Online publication date: 2007
https://doi.org/10.1007/978-3-540-70816-2_5
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