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The differential effect of learning from others on creative performance over individual tenure: empirical evidence from open innovation communities

Jifeng Ma (School of Management, Huazhong University of Science and Technology, Wuhan, China)
Yaobin Lu (School of Management, Huazhong University of Science and Technology, Wuhan, China)
Jing Tang (Saunders College of Business, Rochester Institute of Technology, Rochester, New York, USA)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 28 February 2023

Issue publication date: 20 October 2023

504

Abstract

Purpose

This study aims to explore how and when learning from others promotes creative performance over the contributor’s tenure in the context of open innovation communities.

Design/methodology/approach

The authors analyze a publicly available data set that includes 25,923 innovative items developed by 2,194 contributors from an open innovation community of an online game spanning eight years. Logistic regression model is used for analyzing the data.

Findings

The results show that multicultural experiences are negatively related to contributor’s creative performance, and this negative relationship weakens as contributor’s tenure increases. While diverse skills are positively related to contributor’s creative performance, and this positive relationship strengthens as contributor’s tenure increases.

Originality/value

This research highlights the importance of online team collaboration in knowledge transfer through learning from others in open innovation communities. By identifying two outcomes of learning from others through online team collaboration, the authors demonstrate the double-edged role of learning from others and advance the understanding on how the effect of learning from others varies over the contributor’s tenure. These results expand the understanding of online team collaboration and provide a new perspective for research on learning from others.

Keywords

Acknowledgements

The authors are very grateful to Dr Di Ye for her contribution on the first version of this paper and wish her a good luck in future. This work was partially supported by a grant from the National Nature Science Foundation of China (No. 71332001) and National Social Science Foundation of China (No. 18ZDA109). This work was also supported by the Modern Information Management Research Centre at HUST.

Citation

Ma, J., Lu, Y. and Tang, J. (2023), "The differential effect of learning from others on creative performance over individual tenure: empirical evidence from open innovation communities", Journal of Knowledge Management, Vol. 27 No. 9, pp. 2329-2349. https://doi.org/10.1108/JKM-04-2022-0300

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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