Exploration of usage behavioral model construction for university library electronic resources

The primary purpose of this paper is to integrate unified theory of acceptance and use of technology (UTAUT) and website service quality, compiling it into a usage behavioural model for university library electronic resources.

Using structural equation model technology to verify model fit. Questionnaire surveys are the main research methodology in this study, in which fourth-year university students and second-year Master’s students in six Taiwan public and private universities are the research population. This study uses a cluster sampling, releasing 1,206 questionnaires, and retrieves 1,089 valid questionnaires, for a valid retrieval rate of 90.3 per cent.

The conclusions are: this study has good fit in the model, and is applicable for the UTAUT; the pairs of variables are correlated; public or private and school type have partial significant mediating effect; website service quality has a significant positive influence on behavioural intention; performance expectancy and social influence both positively affect behavioural intention; facilitating conditions positively affect use behaviour.

Empirical research results and suggestions are provided for the relevant departments for practice and future academic research.