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Abstract

Prof. Rudi Studer has been technical director of a number of significant EU collaborative projects researching the application of semantic technology to Knowledge Management. In this chapter, drawing largely on work done in these projects, we provide an overview of the knowledge management problems and opportunities faced by large organisations; and indeed also shared by some smaller organisations. We show how semantic technologies can make a significant contribution. We look at the key application areas: searching and browsing for information; sharing knowledge; supporting processes, in particular informal processes; and extracting knowledge from unstructured information. In each application area we describe some solutions, either currently available or being researched. We do this to provide examples of what is possible rather than to provide a comprehensive list. The use of ontologies as a form of knowledge representation underlies everything we talk about in the chapter. Ontologies offer expressive power; they provide flexibility, with the ability to evolve dynamically unlike typical database schemata; and they make machine reasoning possible.

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Acknowledgements

In closing, the authors would like to thank Rudi Studer for many years of fruitful cooperation.

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Correspondence to John Davies .

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Davies, J., Warren, P., Sure, Y. (2011). Semantic Technology and Knowledge Management. In: Fensel, D. (eds) Foundations for the Web of Information and Services. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19797-0_5

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  • DOI: https://doi.org/10.1007/978-3-642-19797-0_5

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-19796-3

  • Online ISBN: 978-3-642-19797-0

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