Abstract
The problem of effective organization of Students service center (SSC) activities is considered. In this paper is proposed combine agents interaction and queuing system model for creation real time control of SSC load balancing. The developed combined model allows to minimize the number of required personnel resources and their idle time and to create adaptive, modular, well scalable system.
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Abdrakhmanova, M., Mutanov, G., Mamykova, Z., Tukeyev, U. (2018). Agents Interaction and Queueing System Model of Real Time Control of Students Service Center Load Balancing. In: Nguyen, N., Pimenidis, E., Khan, Z., Trawiński, B. (eds) Computational Collective Intelligence. ICCCI 2018. Lecture Notes in Computer Science(), vol 11055. Springer, Cham. https://doi.org/10.1007/978-3-319-98443-8_32
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DOI: https://doi.org/10.1007/978-3-319-98443-8_32
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