Abstract
The Electronic Health Record (EHR) has many advantages and its introduction is, at the moment, in different stages of progress in various European countries. Reasons such as historic paths, elements and procedures of her affect the progress stages, including issues of law, politics and economics strengths and weakness of national systems. A shared observation among countries underscores the value that can be co-created by the interaction between doctors, nurses, and patients. Certainly the technology has an important role in this value co-creation, facilitating the exchange of information, reducing errors, and enabling more effective and appropriate treatments. We present finally the concrete case of Kaiser Permanente, showing how the interaction between the healthcare providers, patients and demonstrating the ensuing value in improved health for people.
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Bonomi, S., Badr, N.G., Zardini, A., Rossignoli, C. (2016). Improving the Introduction of Electronic Health Record: Lessons from European and North American Countries. In: Borangiu, T., Dragoicea, M., Nóvoa, H. (eds) Exploring Services Science. IESS 2016. Lecture Notes in Business Information Processing, vol 247. Springer, Cham. https://doi.org/10.1007/978-3-319-32689-4_48
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DOI: https://doi.org/10.1007/978-3-319-32689-4_48
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