Abstract
Business process modeling assists an enterprise to achieve strategic objectives by providing methodology and tools to develop integrated business process models, however there is little discussion on how to identify the strategic objectives or how process and functional objectives link to the strategic objectives. On the other hand, decision-modeling literature offers well-established techniques for identification of strategic objectives and associated objectives networks but lacks discussion of the processes and functions aimed at achieving these objectives. That neither discipline can provide business with an overall solution is the main problem addressed by this paper through development of a formalized model for linking the two sets of objectives. The resulting model is used to analyze the links between different types of objectives and as a basis for a practical implementation procedure for business modeling. Concepts discussed in the paper are illustrated within a Human Resources context.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Anderson, L.: Understanding Peoplesoft 8. Sybex SanFrancisco (2001)
Blain, J., Dodd, B.: Administering SAP R/3: the HR-Human Resources Module. QUE Indianapolis (1999)
Boxall, P. F.: Strategic Human Resource Management: Beginnings of a New Theoretical Sophistication? Human Resource Management Journal, Vol. 2, No. 3 (1992) 61–79
Boxall, P. F.: Human Resource Strategy and Industry-Based Competition: a Conceptual Framework and Agenda for Theoretical Development. In Ferris G. F. (ed.): Research in Personnel and Human Resource Management, Supplement 4 JAI Press Stamford London (1999) 259–281
Cascio, W. F., Awad, E. M.: Human Resource Management: an Information Systems Approach. Reston Pub. Co. Virginia (1981)
Clemen, R. T., Reilly, T.: Making Hard Decisions with DecisionTools. 2nd rev. edn. Duxbury, USA (2001)
Davis, R.: Business Process Modelling with ARIS: a Practical Guide. Springer-Verlag, London Berlin Heidelberg (2001)
Gratton, L., Hope-Hailey V., Stiles P., Truss C.: Linking Individual Performance to Business Strategy: the People Process Model. Human Resource Management, Vol. 38, No. 1 (1999) 17–31
Gregory, R., Keeney, R. L.: Creating Policy Alternatives Using Stakeholder Values. Management Science Vol. 40 No. 8 (1994) 1035–1048
IDS Scheer: ARIS Methods Manual. Version 5 IDS Scheer (2000)
Keeney, R. L.: Value-Focused Thinking: A Path to Creative Decision Making. Harvard University Press, Cambridge, Mass: Harvard University Press (1992)
Keeney, R. L.: Creativity in Decision Making with Value-Focused Thinking. Sloan Management Review Summer (1994) 33–41
Keeney, R. L.: The Value of Internet Commerce to the Customer. Management Science Vol. 45 No. 4 (1999) 533–542
Keller, G., Teufel, T.: SAP R/3 Process — Oriented Implementation: Iterative Process Prototyping. Addison Wesley Longman, Harlow, England (1998)
Khoong, C. M.: An Integrated System Framework and Analysis Methodology for Manpower Planning. International Journal of Manpower Vol. 17 No. 1 (1996) 26–46
Martin, N., Gregor, S.: Enterprise Architecture and Information Systems Alignment: Policy, Research and Future Implications. In Wenn, A., McGrath, M., Burstein, F.: Proceedings of the 13th Australasian Conference on Information Systems. Vol. 3 (2002) 1057–1068
Milkovich, G., Boudreau, J. W.: Human Resource Management. 6th edn. Irwin Chicago (1991)
Moussa, N., Moussa, V.: Constructing a Multicriteria Hierarchical Evaluation Model Using an Aggregation-Disaggregation Approach. Proceedings of the 5th DSI-99 Conference, Athens July 4–7 (1999) 1403–1409
Neiger, D., Churilov, L.: Towards Decision-Enabled Business Process Modelling Tools: from e-EPC to de-EPC. In Wenn, A., McGrath, M., Burstein, F.: Proceedings of the 13th Australasian Conference on Information Systems. Vol. 1 (2002) 151–162
Nuttgens, M., Field, T., Zimmerman, V.: Business Process Modeling with EPC and UML: Transformation of Integration? In Schader, M., Korthaus, A. (eds.): The Unified Modelling Language — Technical Aspects and Applications, Proceedings (Mannheim, October 1997), Heidelberg (1998) 250–261
Rahman bin Idris, A., Eldridge, D.: Reconceptualising Human Resource Planning in Response to Institutional Change. International Journal of Manpower Vol. 19 No. 5 (1998) 343–357
Rockart, J. F.: Chief Executives Define Their Own Data Needs. Harvard Business Review March/April (1979) 81–97
Scheer, A.-W.: Business process engineering: reference models for industrial enterprises. Study edn. Springer-Verlag, Berlin, Heidelberg, New York (1998)
Scheer, A.-W.: ARIS — Business Process Frameworks. 3rd edn. Springer-Verlag, Berlin Heidelberg (1999)
Scheer, A.-W.: ARIS — Business Process Modeling. 3rd edn. Springer-Verlag, Berlin Heidelberg (2000)
Schuler, R. S., Walker, J. W. (eds.): Managing HR in the Information Age. Bureau of National Affairs Washington (1991)
Sterman, J. D.: Business Dynamics: Systems Thinking and Modelling for a Complex World. The McGraw-Hill Companies, USA (2000)
Stone, R. J.: Human Resource Management. 3rd edn. Jacaranda Wiley, Queensland (1998)
Treasury Board of Canada Secretariat: Human Resources Management Framework — a Reference Tool for Managers. 2001 ed. Minister of Public Works and Government Services Canada (2001) http://www.tbs-sct.gc.ca/hr_connexions_rh/sigs/Framework/FRAME_e.html (last accessed 24/12/02)
Walker, J. W.: Human Resource Planning, 1990’s Style. Human Resource Planning Vol. 13 No. 4 (1990) 229–240
Walker, G., MacDonald, J. R.: Designing and Implementing an HR Scorecard. Human Resource Management Vol. 40, No. 4 (2001) 365–377
Winston, W. L.: Operations Research: Applications and Algorithms. Wadsworth USA (1994)
Winthrop, M. F.: C2ISR Low Demand/High Density (LD/HD) Aircraft Investment and Organizational Solutions. (2000) www.mors.org/education_colloquium/EC2000/presentations/winthrop.ppt (last accessed 18/12/02)
Zeffane, R., Mayo, G.: Planning for Human Resources in the 1990s: Development of an Operational Model. International Journal of Manpower Vol. 15 No. 6 (1994) 36–56
Yu, E. S. K., Mylopoulos, J., Lesperance, Y.: AI Models for Business Process Reengineering. IEEE Expert August (1996) 16–23
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Neiger, D., Churilov, L. (2003). Structuring Business Objectives: A Business Process Modeling Perspective. In: van der Aalst, W.M.P., Weske, M. (eds) Business Process Management. BPM 2003. Lecture Notes in Computer Science, vol 2678. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44895-0_6
Download citation
DOI: https://doi.org/10.1007/3-540-44895-0_6
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-40318-0
Online ISBN: 978-3-540-44895-2
eBook Packages: Springer Book Archive