Account & plans ​

How can I change my payment details? ​

Follow the steps below to easily add or update your payment details:

1. In Bird, head over to Settings -> Subscription Plan.
2. Click on Update payment details under the Manage subscription section.
3. Click Card and enter your new payment details.

How can I request an invoice or changes to my invoice? ​

Our payments provider, Paddle, will assist you on any billing-related matters.

1. In Bird, head over to Settings -> Subscription Plan.
2. Click on Billing Support under the Manage subscription section to send an email to Paddle Support. Your email client should open a new email message with the subject prefilled with the necessary details Paddle will need to process your request.

Can I get a custom plan to fit my team? ​

We are always open to discussing custom plan options for your team. Feel free to reach out to us and our team will be in touch.