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Ragnhild Halvorsrud

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2020 – today

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2024
[c22]
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  - conf/bpm/MannhardtHMB24
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Felix Mannhardt, Ragnhild Halvorsrud, Otas Meironas, Lasse Brurok:
The Quest for the Comprehensive Customer Journey - A Case Study from a C2C Marketplace. BPM (Blockchain and RPA Forum) 2024: 451-461
[c21]
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Ragnhild Halvorsrud, Felix Mannhardt, Ophelia Prillard, Costas Boletsis:
Customer journeys and process mining - challenges and opportunities. IESS 2024: 5002
[c20]
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Anna Grøndahl Larsen, Ragnhild Halvorsrud, Ingrid Konstanse Ledel Solem, Line Melby:
How Do Cancer Patients Keep Track of Their Patient Journeys? MIE 2024: 325-326
[c19]
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Anna Grøndahl Larsen, Ragnhild Halvorsrud, Rolf Eigil Berg, Märt Vesinurm:
Dual-Perspective Modeling of Patient Pathways: A Case Study on Kidney Cancer. NCDHWS (2) 2024: 51-68
[c18]
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Binyam Bogale, Ingrid Konstanse Ledel Solem, Elisabeth Gulowsen Celius, Ragnhild Halvorsrud:
Visual Modeling of Multiple Sclerosis Patient Pathways: The Healthcare Workers' Perspectives. NCDHWS (1) 2024: 303-317
2023
[j2]
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Ragnhild Halvorsrud, Odnan Ref Sanchez, Costas Boletsis, Marita Skjuve:
Involving users in the development of a modeling language for customer journeys. Softw. Syst. Model. 22(5): 1589-1618 (2023)
[c17]
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Gencer Erdogan, Ragnhild Halvorsrud, Costas Boletsis, Simeon Tverdal, John Brian Pickering:
Cybersecurity Awareness and Capacities of SMEs. ICISSP 2023: 296-304
[c16]
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  - conf/icissp/LuanHB23
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Kaiying Luan, Ragnhild Halvorsrud, Costas Boletsis:
Evaluation of a Tool to Increase Cybersecurity Awareness Among Non-experts (SME Employees). ICISSP 2023: 509-518
[c15]
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Costas Boletsis, Sefat Noor Orni, Ragnhild Halvorsrud:
The HORM Diagramming Tool: A Domain-Specific Modelling Tool for SME Cybersecurity Awareness. VISIGRAPP (3: IVAPP) 2023: 203-213
2021
[c14]
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Ragnhild Halvorsrud, Felix Mannhardt, Einar Broch Johnsen, Silvia Lizeth Tapia Tarifa:
Smart Journey Mining for Improved Service Quality. SCC 2021: 367-369
[c13]
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  - conf/hci/PickeringBHPS21
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John Brian Pickering, Costas Boletsis, Ragnhild Halvorsrud, Stephen C. Phillips, Mike Surridge:
It's Not My Problem: How Healthcare Models Relate to SME Cybersecurity Awareness. HCI (27) 2021: 337-352
[c12]
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Costas Boletsis, Ragnhild Halvorsrud, John Brian Pickering, Stephen C. Phillips, Mike Surridge:
Cybersecurity for SMEs: Introducing the Human Element into Socio-technical Cybersecurity Risk Assessment. VISIGRAPP (3: IVAPP) 2021: 266-274
[c11]
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  - conf/models/HalvorsrudBG21
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Ragnhild Halvorsrud, Costas Boletsis, Enrique Garcia-Ceja:
Designing a Modeling Language for Customer Journeys: Lessons Learned from User Involvement. MoDELS 2021: 239-249
2020
[c10]
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Asbjørn Følstad, Ragnhild Halvorsrud:
Communicating Service Offers in a Conversational User Interface: An Exploratory Study of User Preferences in Chatbot Interaction. OZCHI 2020: 671-676

2010 – 2019

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2018
[c9]
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Roger von Zernichow, Marita Skjuve, Ragnhild Halvorsrud:
Customer journey heatmaps: a wake-up call. NordiCHI 2018: 850-855
2017
[c8]
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Asbjørn Følstad, Dimitra Chasanidou, Ida Maria Haugstveit, Ragnhild Halvorsrud:
Involving Users in the Design of Sharing Economy Services. INSCI 2017: 222-230
2016
[c7]
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  - conf/vl/HalvorsrudHP16
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Ragnhild Halvorsrud, Ida Maria Haugstveit, Antoine Pultier:
Evaluation of a modelling language for customer journeys. VL/HCC 2016: 40-48
2013
[j1]
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  - journals/ijiscram/PerngBDHSRA13
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Sung-Yueh Perng, Monika Büscher, Lisa Wood, Ragnhild Halvorsrud, Michael E. Stiso, Leonardo Ramirez, Amro Al-Akkad:
Peripheral Response: Microblogging During the 22/7/2011 Norway Attacks. Int. J. Inf. Syst. Crisis Response Manag. 5(1): 41-57 (2013)
[c6]
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Aslak Wegner Eide, Ida Maria Haugstveit, Ragnhild Halvorsrud, María Borén:
Inter-organizational collaboration structures during emergency response: A case study. ISCRAM 2013
[c5]
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Michael E. Stiso, Aslak Wegner Eide, Ragnhild Halvorsrud, Erik G. Nilsson, Jan Håvard Skjetne:
Building a flexible common operational picture to support situation awareness in crisis management. ISCRAM 2013
2012
[c4]
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  - conf/ami/DivitiniFFHMS12
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Monica Divitini, Babak A. Farshchian, Jacqueline Floch, Ragnhild Halvorsrud, Simone Mora, Michael E. Stiso:
Applying AmI Technologies to Crisis Management - Workshop at AmI2012. AmI 2012: 457-458
[c3]
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Sung-Yueh Perng, Monika Büscher, Lisa Wood, Ragnhild Halvorsrud, Michael E. Stiso, Leonardo Ramirez, Amro Al-Akkad:
Peripheral response: Microblogging during the 22/7/2011 Norway attacks. ISCRAM 2012

2000 – 2009

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2008
[c2]
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  - conf/interspeech/KvaleH08
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Knut Kvale, Ragnhild Halvorsrud:
How do the elderly talk to a natural language call routing system? INTERSPEECH 2008: 530-533
2004
[c1]
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Ragnhild Halvorsrud, Simen Hagen:
Designing a collaborative virtual environment for introducing pupils to complex subject matter. NordiCHI 2004: 121-130

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