default search action

combined dblp search
author search
venue search
publication search

ask others

"Customer Satisfaction Estimation in Contact Center Calls Based on a ..."

Atsushi Ando et al. (2020)

> Home

Details and statistics

DOI: 10.1109/TASLP.2020.2966857

access: closed

type: Journal Article

metadata version: 2021-04-09

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/taslp/AndoMKKAT20
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/taslp/AndoMKKAT20
Atsushi Ando, Ryo Masumura, Hosana Kamiyama, Satoshi Kobashikawa, Yushi Aono, Tomoki Toda:
Customer Satisfaction Estimation in Contact Center Calls Based on a Hierarchical Multi-Task Model. IEEE ACM Trans. Audio Speech Lang. Process. 28: 715-728 (2020)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.