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"A Process Model for Successful CRM System Development."

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Hee-Woong Kim (2004)

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DOI: 10.1109/MS.2004.1

access: closed

type: Journal Article

metadata version: 2020-06-08

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Hee-Woong Kim:
A Process Model for Successful CRM System Development. IEEE Softw. 21(4): 22-28 (2004)

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