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"Product Customization and Customer Service Costs: An Empirical Analysis."

Anuj Kumar, Rahul Telang (2011)

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DOI: 10.1287/MSOM.1100.0325

access: closed

type: Journal Article

metadata version: 2020-10-01

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Anuj Kumar, Rahul Telang:
Product Customization and Customer Service Costs: An Empirical Analysis. Manuf. Serv. Oper. Manag. 13(3): 347-360 (2011)

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