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"Service Systems with Heterogeneous Customers: Investigating the Effect of ..."
Balaraman Rajan, Tolga Tezcan, Abraham Seidmann (2019)
- Balaraman Rajan, Tolga Tezcan, Abraham Seidmann:
Service Systems with Heterogeneous Customers: Investigating the Effect of Telemedicine on Chronic Care. Manag. Sci. 65(3): 1236-1267 (2019)
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