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"Does AI control or support? Power shifts after AI system implementation in ..."
Emmanuel Monod et al. (2023)
- Emmanuel Monod, Raphael Lissillour, Antonia Köster, Jiayin Qi:
Does AI control or support? Power shifts after AI system implementation in customer relationship management. J. Decis. Syst. 32(3): 542-565 (2023)
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