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"Trust, involvement profile and customer retention - modelling, effects and ..."

Thorsten Teichert, Katja Rost (2003)

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DOI: 10.1504/IJTM.2003.003426

access: closed

type: Journal Article

metadata version: 2020-05-22

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Thorsten Teichert, Katja Rost:
Trust, involvement profile and customer retention - modelling, effects and implications. Int. J. Technol. Manag. 26(5/6): 621-639 (2003)

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