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"Innovative service model of information services based on the ..."
Hung-Ming Chen, Hung-Yi Wu, Pih-Shuw Chen (2022)
- Hung-Ming Chen, Hung-Yi Wu, Pih-Shuw Chen:
Innovative service model of information services based on the sustainability balanced scorecard: Applied integration of the fuzzy Delphi method, Kano model, and TRIZ. Expert Syst. Appl. 205: 117601 (2022)
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