default search action

combined dblp search
author search
venue search
publication search

ask others

"Developing human/AI interactions for chat-based customer services: lessons ..."

Polyxeni Vassilakopoulou et al. (2023)

> Home

Details and statistics

DOI: 10.1080/0960085X.2022.2096490

access: open

type: Journal Article

metadata version: 2023-02-28

- view
  - electronic edition via DOI (open access)
  authority control:
- export record
  dblp key:
  - journals/ejis/VassilakopoulouHSP23
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ejis/VassilakopoulouHSP23
Polyxeni Vassilakopoulou, Arve Haug, Leif Martin Salvesen, Ilias O. Pappas:
Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government. Eur. J. Inf. Syst. 32(1): 10-22 (2023)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.