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"Optimal balanced control for call centers."

Sandjai Bhulai et al. (2012)

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DOI: 10.1007/S10479-012-1215-1

access: closed

type: Journal Article

metadata version: 2020-08-13

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  dblp key:
  - journals/anor/BhulaiFHL12
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  - https://dblp.org/rec/journals/anor/BhulaiFHL12
Sandjai Bhulai, Taoying Farenhorst-Yuan, Bernd Heidergott, Dinard van der Laan:
Optimal balanced control for call centers. Ann. Oper. Res. 201(1): 39-62 (2012)

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