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"Emotion Analysis of Telephone Complaints from Customer Based on Affective ..."
Shuangping Gong et al. (2015)
- Shuangping Gong, Yonghui Dai, Jun Ji, Jinzhao Wang, Hai Sun:
Emotion Analysis of Telephone Complaints from Customer Based on Affective Computing. Comput. Intell. Neurosci. 2015: 506905:1-506905:9 (2015)
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