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"Perceived fairness on service recovery satisfaction and on positive ..."

Montri Lawkobkit, Ravipa Larpsiri (2015)

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DOI: 10.1109/SNPD.2015.7176213

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-23

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  - https://dblp.org/rec/conf/snpd/LawkobkitL15
Montri Lawkobkit, Ravipa Larpsiri:
Perceived fairness on service recovery satisfaction and on positive behavioral intentions in cloud service. SNPD 2015: 275-281

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