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"Walking a Mile in Their Shoes - A Citizen Journey to Explore Public ..."
Hendrik Scholta et al. (2020)
- Hendrik Scholta, Sebastian Halsbenning, Bettina Distel, Jörg Becker:
Walking a Mile in Their Shoes - A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective. EGOV 2020: 164-178
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