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"Not Human After All: Exploring the Impact of Response Failure on User ..."
Stephan Diederich et al. (2020)
- Stephan Diederich, Tim-Benjamin Lembcke, Alfred Benedikt Brendel, Lutz M. Kolbe:
Not Human After All: Exploring the Impact of Response Failure on User Perception of Anthropomorphic Conversational Service Agents. ECIS 2020
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