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"Improving Incident Management Processes in Two IT Service Provider Companies."

Marko Jäntti (2011)

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DOI: 10.1109/DEXA.2011.42

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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  - https://dblp.org/rec/conf/dexaw/Jantti11
Marko Jäntti:
Improving Incident Management Processes in Two IT Service Provider Companies. DEXA Workshops 2011: 26-30

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