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"Peer-to-Peer Service Quality and Its Consequences in Virtual Communities."
Aku Valtakoski, Juhana Peltonen, Mikko O. J. Laine (2010)
- Aku Valtakoski, Juhana Peltonen, Mikko O. J. Laine:
Peer-to-Peer Service Quality and Its Consequences in Virtual Communities. AMCIS 2010: 552
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