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ENTER 2015: Lugano, Switzerland
- Iis Tussyadiah, Alessandro Inversini:
Information and Communication Technologies in Tourism 2015, ENTER 2015, Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015. Springer 2015, ISBN 978-3-319-14342-2
Consumer Intelligence and Analytics
- Estela Marine-Roig
, Salvador Anton Clavé:
A Method for Analysing Large-Scale UGC Data for Tourism: Application to the Case of Catalonia. 3-17 - Chiara Francalanci, Ajaz Hussain:
A Visual Analysis of Social Influencers and Influence in the Tourism Domain. 19-32 - Zheng Xiang, Zvi Schwartz, Muzaffer Uysal:
What Types of Hotels Make Their Guests (Un)Happy? Text Analytics of Customer Experiences in Online Reviews. 33-45 - Marco Rossetti, Fabio Stella, Longbing Cao
Analysing User Reviews in Tourism with Topic Models. 47-58 - Silvia De Ascaniis, Alessia Borrè, Elena Marchiori, Lorenzo Cantoni
Listen to Your Customers! How Hotels Manage Online Travel Reviews. The Case of Hotels in Lugano. 59-72 - Nina Kolas, Wolfram Höpken, Matthias Fuchs, Maria Lexhagen
Information Gathering by Ubiquitous Services for CRM in Tourism Destinations: An Explorative Study from Sweden. 73-86 - Christopher P. Holland, Julia A. Jacobs, Stefan Klein:
An Analysis of Consumer Search Patterns in the German Airline Market Using Panel Data. 87-100 - Fidel Rebón, Gloria Ocáriz, Jon Argandoña, Jon Kepa Gerrikagoitia, Aurkene Alzua-Sorzabal:
Behaviour of Virtual Visitor Based on E-Shop and DMO Websites: A Comparative Study by Means of Data Mining Techniques. 101-110 - Ainhoa Serna, Elena Marchiori, Jon Kepa Gerrikagoitia, Aurkene Alzua-Sorzabal, Lorenzo Cantoni
An Auto-Coding Process for Testing the Cognitive-Affective and Conative Model of Destination Image. 111-123 - Aitor García Pablos, Montse Cuadros, María Teresa Linaza:
OpeNER: Open Tools to Perform Natural Language Processing on Accommodation Reviews. 125-137 - Shanshan Qi, Cora Un In Wong:
An Application of Apriori Algorithm Association Rules Mining to Profiling the Heritage Visitors of Macau. 139-151
Data Management
- Volker Meyer, Wolfram Höpken, Matthias Fuchs, Maria Lexhagen
Integration of Data Mining Results into Multi-dimensional Data Models. 155-168 - Mariano d'Amore, Rodolfo Baggio, Enrico Valdani:
A Practical Approach to Big Data in Tourism: A Low Cost Raspberry Pi Cluster. 169-181 - Ander García, María Teresa Linaza, Javier Franco
Methodology for the Publication of Linked Open Data from Small and Medium Size DMOs. 183-195 - Marta Sabou, Adrian M. P. Brasoveanu
Linked Data for Cross-Domain Decision-Making in Tourism. 197-210
Social Media
- Suzanne Amaro
Travel Social Media Involvement: A Proposed Measure. 213-225 - Chulmo Koo, Youhee Joun, Heejeong Han, Namho Chung:
Mediating Roles of Self-image Expression: Sharing Travel Information of SNSs. 227-239 - Dimitrios Buhalis, Emmanouil Mamalakis:
Social Media Return on Investment and Performance Evaluation in the Hotel Industry Context. 241-253 - Li Li, Siming Zheng, Zihao Wang:
An Exploratory Study on Social Media in China. 255-267 - Jooyoung Hwang, Sangwon Park
Social Media on Smartphones for Restaurant Decision-Making Process. 269-281 - Alessandro Inversini, Rogan Sage, Nigel L. Williams, Dimitrios Buhalis:
The Social Impact of Events in Social Media Conversation. 283-294 - Assumpcio Huertas
Destination Brand Communication Through the Social Media: What Contents Trigger Most Reactions of Users? 295-308 - Frederic Guerrero-Solé, José Fernández-Cavia:
@Spain Is Different: Co-branding Strategies Between Spanish National and Regional DMOs on Twitter. 309-320 - Astrid Dickinger, Lidija Lalicic:
"This City Is Absolutely Fun and Trendy" A Destination Brand Personality Analysis in a Web 2.0 Setting. 321-333 - Elena Marchiori, Irem Önder:
Reframing the Image of a Destination: A Pre-Post Study on Social Media Exposure. 335-347 - Elena Marchiori, Lorenzo Cantoni
Studying Online Contents Navigation: A Comparison Between Eye-Tracking Technique and Self-Reported Investigation. 349-359
eTourism and Smart Destinations
- Carlos Lamsfus, David Martín, Aurkene Alzua-Sorzabal, Emilio Torres-Manzanera:
Smart Tourism Destinations: An Extended Conception of Smart Cities Focusing on Human Mobility. 363-375 - Dimitrios Buhalis, Aditya Amaranggana:
Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services. 377-389 - Kim Boes, Dimitrios Buhalis, Alessandro Inversini:
Conceptualising Smart Tourism Destination Dimensions. 391-403 - María del Carmen Calatrava Moreno
Strategic E-Tourism Alternatives for Destinations. 405-417 - Alessandro Inversini, Isabella Rega, Isabella Nunes Pereira, Roberto Bartholo:
The Rise of eTourism for Development. 419-431
Intelligence Systems: Mobile, Wearable, and Sensor
- Kim Boes, Larissa Borde, Roman Egger:
The Acceptance of NFC Smart Posters in Tourism. 435-447 - Heejeong Han, Namho Chung, Chulmo Koo, Kyoung Jun Lee:
Exhibition Attendees' Smart Technology Actual Usage: A Case of Near Field Communications. 449-462 - M. Claudia Leue, Timothy Jung
Google Glass Augmented Reality: Generic Learning Outcomes for Art Galleries. 463-476 - Hyunae Lee, Namho Chung, Timothy Jung
Examining the Cultural Differences in Acceptance of Mobile Augmented Reality: Comparison of South Korea and Ireland. 477-491 - Adem Sabic, Markus Zanker:
Investigating User's Information Needs and Attitudes Towards Proactivity in Mobile Tourist Guides. 493-505 - Roberta Minazzi, Aurelio G. Mauri:
Mobile Technologies Effects on Travel Behaviours and Experiences: A Preliminary Analysis. 507-521 - Hidekazu Kasahara, Mikihiko Mori, Masayuki Mukunoki, Michihiko Minoh:
Transportation Mode Annotation of Tourist GPS Trajectories Under Environmental Constraints. 523-535 - Matthias Braunhofer, Mehdi Elahi, Francesco Ricci:
User Personality and the New User Problem in a Context-Aware Point of Interest Recommender System. 537-549 - Masakatsu Ohta, Yuta Watanabe, Toshiaki Miyazaki:
Spatiotemporal Analysis of Rambling Activities: Approach to Inferring Visitor Satisfaction. 551-563 - Anna Picco-Schwendener, Lorenzo Cantoni
Tourists and Municipal Wi-Fi Networks (MWN): The Case of Lugano (Switzerland). 565-578
Tourism Website Analytics
- Chris Gibbs, Ulrike Gretzel
Drivers of Responsive Website Design Innovation by Destination Marketing Organizations. 581-592 - Aleksander Groth
Perceived Usability, Attractiveness and Intuitiveness of Responsive Mobile Tourism Websites: A User Experience Study. 593-606 - Jin-Xing Hao, Rui Tang, Yan Yu, Nao Li, Rob Law:
Visual Appeal of Hotel Websites: An Exploratory Eye Tracking Study on Chinese Generation Y. 607-620 - Francesca Negri, Vania Vigolo
Hotel Attributes and Visual Image: A Comparison Between Website and User-Generated Photos. 621-633 - Ibrahim Mohammed, Basak Denizci Guillet, Rob Law:
Corporate Identity Communication on Corporate Websites: Evidence from the Hong Kong Hotel Industry. 635-649 - Elise Wong
How Effective Are Asian Hotels in Communicating CSR Efforts Through the Property Websites? The Case of Hong Kong. 651-663
Distribution Systems
- Paraskevi Fountoulaki, M. Claudia Leue, Timothy Jung
Distribution Channels for Travel and Tourism: The Case of Crete. 667-680 - Miriam Scaglione, Roland Schegg:
The Impact of Attribute Preferences on Adoption Timing of Hotel Distribution Channels: Are OTAs Winning the Customer Race? 681-693 - Niklas Eriksson:
Travellers' Intended Future Trip Arrangement Strategies for Things to Do During a Trip: Implications for Travel Distribution. 695-707 - Giacomo Del Chiappa, Andrea Zara:
Offline Versus Online Intermediation: A Study of Booking Behaviour of Tourists Travelling to Sardinia. 709-721 - Sunny Sun, Rob Law, Markus Schuckert, Lawrence Hoc Nang Fong:
An Investigation of Hotel Room Reservation: What Are the Diverse Pricing Strategies Among Competing Hotels? 723-734 - Noelia Oses Fernández, Jon Kepa Gerrikagoitia, Aurkene Alzua-Sorzabal:
Dynamic Pricing Patterns on an Internet Distribution Channel: The Case Study of Bilbao's Hotels in 2013. 735-747 - Anneli Douglas, Berendien Lubbe, Jarmo Ritalahti:
Using Technology to Align the Needs of Corporate Travel Managers with the Functions of Travel Management Companies. 749-762 - Hilary Catherine Murphy, Yung Dang, Meng-Mei Chen:
An Examination of the E-Bookers and E-Browsers in Emerging Markets: Online Browsing Behaviour in Independent Hotels in Hoi An. 763-774
ICT and Tourism Experiences
- Anja Dinhopl, Ulrike Gretzel:
Changing Practices/New Technologies: Photos and Videos on Vacation. 777-788 - Barbara Neuhofer
Technology as a Catalyst of Change: Enablers and Barriers of the Tourist Experience and Their Consequences. 789-802 - Cody Morris Paris, Edward Alexander Berger, Simon Rubin, Mallory Casson:
Disconnected and Unplugged: Experiences of Technology Induced Anxieties and Tensions While Traveling. 803-816 - Iis P. Tussyadiah
An Exploratory Study on Drivers and Deterrents of Collaborative Consumption in Travel. 817-830 - Juho Pesonen, Raija Komppula, Annina Riihinen:
Senior Travellers as Users of Online Travel Services: A Qualitative Enquiry. 831-843
e-Learning
- Jamie Murphy, Nadzeya Kalbaska, Laurel Horton-Tognazzini, Lorenzo Cantoni
Online Learning and MOOCs: A Framework Proposal. 847-858 - Shahab Pourfakhimi
The Evolution of eTourism Research: A Case of ENTER Conference. 859-871 - Tsong-Zen Liu
Investigating E-learning Effects on Continuance Intentions of Hospitality Management Students. 873-883
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