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Qualtrics API

Discuss API solutions, best practices, and more.

  • 1,050 Topics
  • 2,457 Replies
1050 Topics
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ian_c_young
asked in Qualtrics API
Automating Qualtrics Survey Creation Using R statistical software

In Qualtrics I have a general survey template that I use to make hundreds of surveys. These surveys are almost identical with the only difference between them being certain words on the surveys vary between surveys (e.g., client name, various brand names, etc.). The questions and structure of the survey remain the same. Currently I have to duplicate a survey and the search and replace brand names, and repeat.I am most familiar coding in R and would love if possible to find a way I can automatically create these surveys in R using a package like httr2.My general thought is load in .qsf file of template into r. Make relevant changes to the qsf file for any number of surveys, and then have those surveys automatically created in my Qualtrics account.Has anyone done something like this and can give guidance on the workflow?

543
I
J
QPN Level 2 ●●
jake_dufinetzQPN Level 2 ●●
asked in Qualtrics API
Brainstorm: Generate Personal Links via API with Transaction Data

We are looking to distribute Qualtrics surveys using our customer facing mobile app’s in-app notification system. The app is expected to push a survey invite link to customers when they reach certain points of the customer journey, in real-time (think for example when a customer scans their ticket into an event venue). The survey invite needs to be tied to the customer and the specific transaction that triggered the invite, which is all stored within the notification system.At a high-level, we see two general ways of doing this:Anonymous link with URL parametersWe can store the base anonymous URL in the push notification template, and then dynamically append the customer’s information + transaction data to the end of the URL so that it gets passed through to the survey response. (ie [AnonymousURL]?[TransactionField1]=[Value]&[TransactionField2]=[Value]...)While this path gets the base job done and is the simplest to implement, it has some cons:The customer could manually manipulate

652
Q
P
ppuente
asked in Qualtrics API
Create a New Response API and Embedded Data

I want to call the Create a New Response API to create survey responses from my application (https://api.qualtrics.com/f1cad92018d2b-create-a-new-response). I don’t see a way to add embedded data to that request. Is there a way to create add embedded data with a survey response creation request, or am I required to send a subsequent Update Response request (https://api.qualtrics.com/daed82306b1ea-update-response)?

783
P
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Qualtrics API
Copy participant via web service in survey flow

I would like to add a participant from the directory to a specific project as part of a survey flow, but for some reason I can’t make it work.I have this setup:It should be straight forward, but I struggle to get the body part right. According to the documentation:https://api.qualtrics.com/c03ae4b3e935d-copy-participantsIt should be like this:[  "1234"]I get an “body should be an array type.” error, but the JSON selection should create this.Any help would be much appreciated!

300
JesperAndersen
QPN Level 4 ●●●●
P
Level 2 ●●
preichowLevel 2 ●●
asked in Qualtrics API
Chrome Warning that Qualtrics using a deprecated feature: Unload event listeners are deprecated and will be removed.

Hi everyone,Google Chrome is saying that the one of the JS files served by Qualtrics is using an unload event listener that will soon be deprecated.The file:https://siteintercept.qualtrics.com/dxjsmodule/8.29a12639f19bc166d5bc.chunk.js?Q_CLIENTVERSION=2.21.0&Q_CLIENTTYPE=web&Q_BRANDID=The offending line;e.addEventListener ? e.addEventListener(t, n, !1) : e.attachEvent ? e.attachEvent("on" + t, n) : e["on" + this.capFirst(t)] && (e["on" + this.capFirst(t)] = n)) Does anyone know if Qualtrics is going to address this?   I searched for this on Google and only found one results that wasn’t really related.  I can’t believe we’re the only company on this planet with this issue. 

360
P
Level 2 ●●
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MohamedAli
asked in Qualtrics API
Change one of the form field to dropdown

Hi all I need to convert one of the form field (2nd field) to dropdown. I try to search and did not manage and did not understand why the script does not work.below is my Javascript. But it still did not change to the dropdown,  Qualtrics.SurveyEngine.addOnload(function() {    var qid = this.questionId;    // Define the dropdown element and options    var dropdown = `        <select id="QID31-2">            <option value="">Select an option</option>            <option value="tech_data">Tech data (affected)</option>            <option value="non_tech_data">Non-tech data (affected)</option>            <option value="not_affected">Not affected</option>        </select>    `;    // Insert the dropdown after the second field and hide the original input    jQuery(dropdown).insertAfter("#" + qid + " .InputText[name='QID31-2']");    jQuery("#" + qid + " .InputText[name='QID31-2']").hide();    // Ensure that the dropdown element exists

391
C
Level 4 ●●●●
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Level 2 ●●
treimtLevel 2 ●●
asked in Qualtrics API
List Users API not returning full list of users

When I call the List Users API (https://api.qualtrics.com/c9eeb409d7fe2-list-users) curl --request GET \ --url https://iad1.qualtrics.com/API/v3/users \ --header 'Accept: application/json' \ --header 'X-API-TOKEN:  MYTOKEN ' I get a list of exactly 100 users, which is kind of suspicious (and no error messages ).We have about 190 users.Ideas? Thx!!

281
Nam Nguyen
QPN Level 8 ●●●●●●●●
S
QPN Level 2 ●●
Susana_BrancoQPN Level 2 ●●
asked in Qualtrics API
API that allow me to create a Txt, or CSV file (in order to upload it in sftp)

How can I create an API that allow me to create a Txt, or CSV file (in order to upload it in sftp) with information from results generated in previous task (example distribution link)?

354
S
QPN Level 2 ●●
S
QPN Level 2 ●●
Susana_BrancoQPN Level 2 ●●
asked in Qualtrics API
Generate Custom Distribution Links - error

I’m trying to generate a “Generate Custom Distribution Links”. I start by creating a 1st api to get Distribution ID, and I get a result: EMD_f8QQenNO38ZFEol  {  "message": {    "libraryId": "GR_8q1TNbBxx7Q5TyS",    "messageText": "Example Message Text"  },  "recipients": {    "mailingListId": "CG_2VdLIP44sg4X0qc",    "directoryId": "POOL_DtPeG9ooR50oSA1"  },  "header": {    "fromEmail": "apiexample@qualtrics.com",    "replyToEmail": "apiexample@qualtrics.com",    "fromName": "Test Name",    "subject": "Example Subject"  },  "surveyLink": {    "surveyId": "SV_agUQBVnQcGsoO7I",    "expirationDate": "2025-08-24T14:15:22Z",    "type": "Individual"  },  "embeddedData": {    "level": "sim",    "property2": "string"  },  "sendDate": "2019-08-24T14:15:22Z"} Then I start a second API to get the links, bringing the $.result.id from the previous one. I get these error: {"meta":{"httpStatus":"400 - Bad Request","error":{"errorMessage":"Expected param not found: surveyId","errorCode":"RP_10"},"requ

382
S
QPN Level 2 ●●
S
QPN Level 2 ●●
Susana_BrancoQPN Level 2 ●●
asked in Qualtrics API
API update responses (when a ticket is created) with a standalone workflow - bringing surveyID

There is a way to have a standalone workflow to update responses when a ticket is created (I don’t want to configure several workflows). I can do it easily when I manually input the survey ID.I’m bringing the survey ID as ticket data, and I also tried to create an API to fetch that information, but it doesn’t work. 

9712
S
QPN Level 2 ●●
jcgallont
Level 2 ●●
jcgallontLevel 2 ●●
posted in Qualtrics API
Update responses by API

HelloI am trying to update my responses via API, because after Qualtrics gets the response I need to add some embedded data from my data lake.I saw this API call https://api.qualtrics.com/daed82306b1ea-update-response , but is not clear for me how do I get the response ID in the api call?

12034
S
QPN Level 2 ●●
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Level 2 ●●
VJTMLevel 2 ●●
asked in Qualtrics API
Modify a drilldown questin using survey API

Hello,The survey API documents how to modify multiple choice, matrix and other types of questions.There is no indication about how to modify a drilldown question.Has anybody used the survey API (or any other) to programmatically modify a drilldown question?This is my use case:we run a continous survey for a customer. This survey has several drildown questions to chose related values. Let’s say cities with a store in a state. We provide to the drilldown the list of states and stores, once the client selects the state, the next drilldown only contains stores in that state.Stores in a state can change maybe monthly due to new ones joining the brand or old ones leaving the brand. Every month we must update the mapping table.I want to do that programmatically connected with my customer’s usiness systems. In order to do that I download the mapping table from their business systems, but I cannot see how to push it to update the drilldown question definition. Thanks in advance,

231
vgayraud
QPN Level 5 ●●●●●
D
Level 1 ●
deeannLevel 1 ●
asked in Qualtrics API
API Qualtrics to download json file with question Title instead of QIDs

Dear community, I am using Surveys Response Import/Export API to download my data in json format.The json I have has for keys the QID of the questions.Is there a way to get directly the json file with the question “title” (i.e. the question variable name)?For now, my best option is to download the csv of the responses and match the QID of the json to the variable names…But maybe there is a better way? Thank you for your help. 

703
Nam Nguyen
QPN Level 8 ●●●●●●●●
KelliPolk
Level 2 ●●
KelliPolkLevel 2 ●●
asked in Qualtrics API
Five9 Chat Interaction Time

Community - Help a girl out here. We have Five9 as our IVR system for our contact center and have connected our Qualtrics and Five9 accounts via API using the Qualtrics support page. After utilizing the API for several months and adding the data, our first call didn’t automatically collect. I’ve noticed that I don’t have any handle time data for chats. I have a few areas of the payload that reference time/date but nothing that provides an end time to the interaction or how long the customer was waiting.  Here is an example of the data I receive in the payload referencing a dispositioned chat:"header": {    "subscriptionId": "38aacb1b1e9c4468bd910ad4a220ef6c",    "orgId": "138055",    "domainId": "138055",    "eventId": "277DE2AF70064AA5BB67F699E11DA4A9",    "eventTimestamp": "2024-10-31T15:38:08.904",    "eventGroup": "InteractionEvent",    "eventName": "Dispositioned"  },  "payload": {    "attached_variables": {      "Omni.client_sms_number": "+1xxxxxxxxx",      "Omni.contact_id": "01

300
KelliPolk
Level 2 ●●
Nam Nguyen
QPN Level 8 ●●●●●●●●
Nam NguyenQPN Level 8 ●●●●●●●●
asked in Qualtrics API
Distribution API return different list

Hi Community,We are using API to get response status and remind/resend survey for a very large distribution batch regularly, the testing batch contain 20968 contact.We firstly use List Distribution Links and get the right amount of 20968, however, this API will return status “Email Not Sent” only.Then we use List Distribution History but only get 20540 result. Why is there a difference? How can we get status of all 20968 distribution in that batch

220
Nam Nguyen
QPN Level 8 ●●●●●●●●
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carlblunck
asked in Qualtrics API
API assistance needed - Australian based

Hi there, I am looking for someone that is Australian based to help me understand the APIs in Qualtrics. I have little to no experience in parsing data via API and I need to get the survey responses out of Qualtrics and into a Microsoft fabric data lake/warehouse.If someone is able to assist with this I would be incredibly grateful!!  Please let me know.ThanksCarl

240
C
A
auslaner
asked in Qualtrics API
Trouble Creating OAuth Connection to Constant Contact using Web Service

I am attempting to create an OAuth connection to Constant Contact using the Web Service task but I am receiving the following error when attempting to create the connection.400Bad RequestYour request resulted in an error. The 'redirect_uri' parameter must be a Login redirect URI in the client app settings: https://prod-ctct-admin.okta.com/admin/app/oidc_client/instance/0oa1z7waxgtYbPLaQ0h8#tab-generalIdentity Provider: Unknown, Error Code: invalid_request Here are the settings I’m using for the web service:On the Constant Constant side of things, I have set the redirect URI to “https://pdx1.qualtrics.com/oauth-client-service/redirect”Any ideas or is the Web Service just not compatible with Constant Contact?

621
A
M
Level 1 ●
MaxLovellLevel 1 ●
asked in Qualtrics API
Qualtrics API check if Respondent (email) has completed survey

How do I check if a specific respondent email appears in the responses of a specific survey using the Qualtrics API?

535
vgayraud
QPN Level 5 ●●●●●
S
Level 1 ●
Shruthi InnaniLevel 1 ●
asked in Qualtrics API
API to fetch individual users survey response

I have a requirement where i need to fetch - given a userID, how will you retrieve the responses the user submitted.

9057
M
Level 1 ●
J
jeffbhughes
asked in Qualtrics API
Search Directory Contacts api question about filters

For the Search Directory Contacts api https://api.qualtrics.com/c79e78a949572-search-directory-contacts Is it possible to filter based on the value of an embedded data field?   The documentation above doesn’t appear to cover this(qualtrics newbie here), but I’m attempting to help someone replace an older api request that was doing this.   Example:   if I have an embedded field, XYZ, I want to filter on XYZ=’ABC”. Thanks for your help.

881
S
Level 1 ●
B
Level 2 ●●
brianjLevel 2 ●●
asked in Qualtrics API
API Pagination in R and httr2

I am attempting to use R’s httr2 package to return a list of all mailing lists from the list mailing list endpoint. I am really struggling to leverage the httr2 iteration helpers in this context. Specifically, it seems the skipToken query parameter is encoded and I cannot simply use iterate_with_offset(“skipToken”, offset = 100)How should the skipToken value (the offset argument in the above line of code) be encoded to be recognized by the Qualtrics API?

792
B
Level 2 ●●
A
Anonymous
asked in Qualtrics API
[(@Acting immediately) How to Cancel YouTube TV Subscription?

To cancel **your YouTube TV subscription,☎+ 1- 855-740-9747☎ visit the YouTube TV website, sign in to your account, navigate to settings, select "Membership," and choose "Cancel **☎+ 1- 855-740-9747☎ membership.

1700
A
S
Level 2 ●●
SuraLevel 2 ●●
asked in Qualtrics API
ApI Import Data Project

Hi , I am trying to upload a file through Imported data Project using API. Is there any API which I can use. I did see this “Add Records to Imported Data Project API ” but the limitation here is convert the convert the data to Json and also only 50 records at a time. 

681
nryalls
Level 3 ●●●
N
Level 1 ●
niels_26Level 1 ●
asked in Qualtrics API
Do not show "session was outdated" error message after session update via API

Hi all,I’m manipulating a survey session in the background via API during runtime of the survey (https://api.qualtrics.com/33d67961b023c-update-a-session). The session is started by the user in the normal Qualtrics Survey frontend, not by another API call (https://api.qualtrics.com/d0ea23036b269-start-a-new-session). During my manipulation I’m referring to the sessionID that is generated automatically when the session is started by the user.This might be the reason why Qualtrics thinks, that the session is somehow outdated. Following error message is then shown to the user in the frontend:Does anybody see a possibility to prevent this message to be shown?I wasn’t able to find something in the configuration. CSS wasn’t possible since the error let the survey switch into some kind of inactive-state which prevents me of clicking buttons even thought I was able to display:none the message itself.Thank you!

590
N
Level 1 ●
S
Sydney2002
asked in Qualtrics API
How do I un-mute embedded TikTok videos and how do I prevent any related content from being shown.

This is the embedded link that I am working with. I’m not sure how to automatically unmute the video and prevent related content from being shown.  <iframe src="https://www.tiktok.com/embed/7425663764156009759"width="325" height="605" style="border:none;overflow:hidden" scrolling="no" frameborder="0" allow="autoplay; clipboard-write; encrypted-media; picture-in-picture"allowfullscreen ></iframe>

891
Nam Nguyen
QPN Level 8 ●●●●●●●●

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