You can place an order by contacting our sales team:

Domestic Clients: Email: info@chemicea.com, Phone: +91-9284897978

International Clients: Email: export@chemicea.com, Phone: +91-9004098015

Yes, modifications are possible within 24 hours of order confirmation. Contact us immediately to make any changes.

Yes, we can customize quantities and provide exact weighing records for small sample sizes (less than 5 mg) upon request.

Custom synthesis projects generally take 2 to 8 weeks, depending on complexity and resource availability. We will provide a precise timeline when your quote is issued.

No, prices exclude duties, taxes, and customs charges that may apply in the destination country.

Products are generally shipped at room temperature. If lower temperatures are required, options for temperature-controlled shipping (e.g., with ice packs or dry ice) are available at an additional cost.

We partner with trusted courier services, such as DHL and FedEx, to ensure reliable and timely delivery.

Yes, overnight shipping is available for domestic and most international locations. For urgent needs, expedited services can be arranged at an additional cost. Note that customs delays are beyond our control.

Sensitive compounds are securely packed in protective materials, including insulated and temperature-controlled packaging, when required. If you have specific packaging needs, please let us know during the order process.

Products listed as "Ready Stock" are typically shipped within 3 to 4 days. In order to extend the retest period fresh analysis required. For custom orders, timelines are specified in the quotation.

By default, customs clearance is managed by the courier service (FedEx or DHL). Alternatively, you can provide broker details to include in the shipping documents. Export custom clearance is handled by us however custom clearance charges in the destination country is on client scope.

Cold chain shipping services with controlled temperature is available for most countries. Due to certain shipping restrictions, we recommend confirming with our sales team about the availability of these options for your location. This service will be at extra cost. Our team will check best courier with price for this service for you upon your confirmation.

Our standard COA (Certificate of Analysis) includes HPLC/GC, MASS, HNMR, IR and TGA. We also do other relevant tests, depending on the product such as CNMR, QNMR, DEPT, Elemental analysis, LOD, Water content etc.

Yes, we can provide EP or USP traceability if it’s asked in the quotation. Normal quotation does not contain the traceability study.

Purity: Refers to the proportion of the main compound (API) in a sample, free from impurities, degradants, or other related substances. It reflects the chemical "cleanliness" of the sample.

Assay: Indicates the quantitative determination of the active ingredient (API) in a sample, typically expressed as a percentage of the labeled claim. It represents the total API content, including its related forms.

Potency: Refers to the biological or therapeutic activity of the active ingredient, representing its ability to produce the desired effect at a specific dose.

1) Export Potency Formula
Potency = [100 – (Weight Loss by TGA) %] × [(HPLC Purity) %] / 100

2) Domestic Potency Formula
Potency = (HPLC Purity) – (Weight Loss by TGA)

Our reference standards are certified using multiple independent analytical methods. We may compare results with compendial standards like EP or USP, if required.

Contact us within 30 days of receiving the product. We will investigate and resolve the issue, either by replacing the product or issuing a refund.

Hygroscopic compounds may absorb moisture during transit, leading to a change in appearance. This is a physical alteration and does not impact the chemical integrity of the compound. If you have concerns, please contact our support team for clarification or testing.

For sticky or oily samples, use a glass capillary or a spatula. We recommend weighing in a clean vial on an analytical balance for accuracy.

No, all products are intended strictly for Research and Development (R&D) purposes. They are not approved for clinical trials or human consumption. Chemicea does not take responsibility for any other use.

Payment Terms: Full advance payment is required for in-stock products before shipment unless otherwise agreed. For custom synthesis, payment is due after synthesis completion and COA/data approval, prior to dispatch. Payments can be made via bank transfer, credit card, or other secure methods (discussed during the order process). Prices are in USD (international) or INR (domestic), with a GST of 18% applicable to domestic orders.

For technical or product-related inquiries, please contact our support team at For domestic inquiries, contact info@chemicea.com or call +91-9284897978. For international inquiries, email export@chemicea.com or call +91-9004098015, or reach out to your designated sales representative.