Casino Adrenaline Reviews

95  Poor
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Thanks to Trustpilot and Player…

Thanks to Trustpilot and Player reviews! I have played on close to 30 Curacao casinos, so far every one of them are corrupt or a scam. My advise is to check where they are based, if their from that little tiny island, check the reviews and read the T&C. I haven't tried this Adrenaline, going by the reviews and I don't trust any Curacao site, I will not take the chance due to they are all scammers. I played on 2, but they turned out to be just as bad, now I'm very aware and check further when I don't see Curacao. 5 stars to Trustpilot & Player's.

Date of experience: October 16, 2024


Rated 5 out of 5 stars

Casino adrenaline is my go-to for…

Casino adrenaline is my go-to for online gambling and many others who I tell about it are also dropping theirs. Only bad side I've found is the max daily withdrawal limit. Other then that, 0 complaints.

Date of experience: January 18, 2024


Rated 1 out of 5 stars

Don't waste your money

I gave the site a try despite the negative reviews I read on here. I utilized a deposit bonus for my initial deposit. During my gameplay, my funds were removed. I understand that bonus funds are not cashable, but I did not realize they literally remove the bank roll you're playing with. I don't see the point of a bonus if you're not allowed to use the funds to get to a cashable amount. There are many options out there for online gamine that are far superior than this one. Please consider an alternative.

Date of experience: August 09, 2024

Reply from Casino Adrenaline

Hi Travis,


Hope you are well and safe.

Thank you for sharing your login information with us! We're genuinely sorry to hear about your recent experience, and we appreciate the opportunity to address your concerns.

Upon checking your account, we found that you played with our deposit bonus FIRST111 on a deposit of $93.73. After you finished the wagering requirements for your bonus, the system automatically removed the bonus amount of $104.04.

Bonus Terms and Conditions

GENERAL BONUS AND PROMOTION RULES

19. The bonus amount will be removed automatically once the wagering is complete.

We acknowledge that after the bonus amount was removed, your balance was left at $0 USD. Unfortunately, this is how the system functions, and we can't do much about that at this moment. However, we will try to resolve this with our software provider and find the best solution for cases similar to yours.

We also noticed that you deactivated your account after you finished playing with the free chip, and we are truly sorry to see that.

We are always striving to improve so that our players have the best experience playing at our casino.

Thank you for your understanding, and we apologize for the inconvenience!

Best Regards
George Moore
Casino Adrenaline Management


Rated 1 out of 5 stars

I recieved a promo code

I recieved a promo code for free spins via email. I tried to activate and the support told me they can't honour the promo code gets sent out automatically. I spend around 100 or so every week in this casino. I'm confused why they can't honour it. But it's just a douchy enough move that I will be spending my hundred a week to a more reputable casino who will honour its promotions.. real crappy move outta these guys.

Date of experience: August 18, 2024

Reply from Casino Adrenaline

Hi Matt,

I hope you're doing well and staying safe.

Unfortunately, we haven't received the requested login information, which means we're unable to access your account and provide a thorough response to your complaint.

Looking into your account would help us gather more information about the issue you mentioned. However, without the necessary details, it's challenging for us to address your concerns effectively. It's important for us to have the opportunity to investigate and provide evidence regarding your complaint, not just for you but also for other visitors who may have similar concerns.

Thank you for your understanding

Kind Regards
George Moore
Casino Adrenaline Management


Rated 1 out of 5 stars

BEWARE! Rouge Casino!

They send you tons of of promotions with bonus codes to use, yet none of them work. You literally have to contact them everytime you want to use a promotion they offer. Customer service is a joke. All their slots need to be audited. Good luck trying to win. I went 75 consecutive pulls without a single win on a (Betsoft) game. There's plenty other online casino's that are actual backed by the fair gaming commision. Casino Adrenaline is definitely a rouge casino. BEWARE!

Date of experience: January 07, 2024

Reply from Casino Adrenaline

Hi Anthony,

We regret to learn that your time at our casino fell short of your expectations. Your satisfaction is our top priority, and we appreciate your feedback.

However, please understand that as a Casino, we do not have any influence over the outcomes of our games. Also, note that in our Casino RNGs are utilized to ensure that all game outcomes are unpredictable, fair and accurate. The software we use is tested rigorously on a regular basis, to ensure that the randomness of our RNGs is upheld.

Furthermore, our Casino is fully licensed and the game outcomes are constantly monitored to ensure the high standards of compliance, which our players are accustomed to, are always upheld.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at support@casinoextreme.com and they will be more than happy to assist you.


Best Regards,

Thomas Roberts
Casino Adrenaline


Rated 1 out of 5 stars

Curaçao Casinos are Fraudulent

So I was given 50 free spins .. managed to make it up over $500. Played the required play through … at the end I withdrew $100. Or so I thought .. apparently you are only allowed to withdraw $50 on ANY free play win. Per day or all together ( unsure as it was NOT explained.) now instead of returning the $ to your account ( just in case it’s by day ) . They steal your winnings and only let u withdraw $50. Stealing ( voiding ) all other amounts you attempted to withdraw. So let’s say you got very lucky and won 1350$. Had you tried to withdraw that amount . 50$ is returned to your account , 1300$ is voided (because you attempted to withdraw more than $50) . When they deny your withdrawal attempt .. they don’t even tell you or explain that to you. Thankfully I didn’t win a major jackpot .. would suck to be robbed .. instead of a simple explanation… what a joke of a casino … Curaçao casinos Should ALL be avoided .. I play all over the world and only casinos from Curaçao use these devious unscrupulous poor disgusting business policy. An example of the hypocrisy. I got an email from their Support staff , stating I should contact the Support staff in order to find out why the withdrawal was refused. Redundancy at its best. After a useless conversation with the Support team. I was left dumbfounded.

Date of experience: August 21, 2024

Reply from Casino Adrenaline

Hi Cosper,

We regret to learn that your time at our casino fell short of your expectations. Your satisfaction is our top priority, and we appreciate your feedback as it helps us identify areas for improvement. We are dedicated to ensuring a better experience during your next visit.

In order to assist you more effectively, could you please provide additional details about the problem you are experiencing?

Our team is dedicated to ensuring your satisfaction, and we aim to address your concerns as efficiently as possible.

Best Regards,
Thomas Roberts
Casino Adrenaline


Rated 1 out of 5 stars

Scam casino..

Scam casino... claim no verification for crypto players. Even says so in terms, then if you try to withdraw immediately hit with cancellation and kyc for a 30eur deposit. Plus 100 euro winnings.. Will not even refund 30 eur.... absolute scaming casino.. DO NOT PLAY CRYPTO HERE

Date of experience: January 11, 2024

Reply from Casino Adrenaline

Hi Edward,

We are genuinely sorry to hear that your recent casino experience did not meet your expectations. We value your feedback and would like to express our sincere apologies for any inconvenience you may have experienced. Rest assured, we are actively working to address the issues raised and improve our services to provide a better overall experience for our valued patrons.

That being said, could you please provide additional details like your username or your email address? This would enable us to thoroughly review your account.

Your cooperation is highly appreciated, and we are committed to resolving this matter promptly.

Best Regards,

Thomas Roberts
Casino Adrenaline


Rated 1 out of 5 stars

played for hours 2 deposits.absolutly…

played for hours 2 deposits.absolutly no bonuses . giovannis gems 500 spins ,no bonuses. dont waste your money here. the games are super tight ,ive played enough online to see the difference. alot of almost wins,designed to keep you playing with a slim hope of winning something.i wont be wasting thousands there anymore..better odds playing the lottery.. this casino sucks...id give zero stars if i could

Date of experience: January 22, 2022


Rated 1 out of 5 stars

Scammin ass casino

This casino is hot garbage, they canceled all of my payouts and took most of my earnings. I won $350 and they said I can only have $50 and it said $300 of it was able to be withdrawl, I won another $150 and they took that away. They said I had to deposit in order to receive winnings. Like that’s a whole setup and scam and nobody should have to go through that especially if they’re offering free chips and spins.

Date of experience: March 28, 2024

Reply from Casino Adrenaline

Hi Tyra,

Thank you very much for furnishing additional information, which has enabled me to conduct a more thorough review of your account.

After thoroughly reviewing your account, I found that your payout requests were declined for two reasons. First, the requested amount exceeded your maximum cashout limit. Second, you did not make the required verification deposit.

Please feel free to contact our support team at support@casinoadrenaline.com if you require further clarification or assistance. They are available 24/7 to assist players.

Appreciate your understanding.


Best Regards,

Thomas Roberts
Casino Adrenaline


Rated 5 out of 5 stars

I started playing here about one month…

I started playing here about one month ago and honestly havent had any issues. Ive requested payments and never had to wait. I also dont complicate things by using any of the bonuses they offer, which could be why I dont run into the issues a lot of other people seem to be having. Such a different variety of games to choose from, although some are extremely tacky and strange theres enough good ones to keep me coming back.

Date of experience: October 21, 2023


Rated 5 out of 5 stars

Better game selection than almost any…

Better game selection than almost any other US-accepting casino I've discovered for slots. Lots of great options and fast enough with payouts, despite the strict limits. Really like the weekly tournaments as well.

Never had any issues with large payouts being instantly processed - bad reviews are likely people ignoring bonus terms.

Above all, they have by far the best player controls for responsible gambling of any site out there with the ability to set weekly, daily, session, and wagering limits. This more than makes up for the withdrawal limits IMO

Date of experience: July 02, 2023

Reply from Casino Adrenaline

Hello Nick,

Thank you for your review!

We're very thankful that you have shared the positives of Casino Adrenaline online. We will definitely focus on improving the weekly limits so that you have the best possible experience!

Kind Regards,
Casino Adrenaline Management


Rated 1 out of 5 stars

The customer service is horrible and…

The customer service is horrible and very rude. *Chris* was the agent I got when I went to support with a concern. Completely lacked any care for my concern and ended the chat during discussion. I don't recommend this casino if you like playing on sites with good customer service!

Date of experience: March 09, 2024


Rated 1 out of 5 stars

Casino wont let you withdraw

They take your bitcoins easily, when you finally win after years of trying to win and thousands of dollars lost, they will tell you that a link will be emailed to you for crypto security purposes. No email will arrive. You will then contact support and they will say to wait. And so you have to wait. I waited over a day and still am waiting. This casino is 100 % a scam because i play online for 4 years and know about verifiying the account and jumping the hoops necessary to withdraw. I made every effort to satisfy those stipulationd anf still no money was given back to me. Do not trust this casino they will not provide you with winnings

Date of experience: February 19, 2024


Rated 1 out of 5 stars

SHAMSINO ADRENALINE

I don't even KNOW where to start with these con artists.
Their customer support are all F***in robots that start your chat with "Hi."
Other Casino's greetings are far more friendly and welcoming.
Next: I ask "where's my 15 free spins as promised after making a $30CAD deposit" and the response is "it's not available yet."
"Why not?"
"I can't tell you why not"
"Okay, when WILL it be available?"
"I can't tell you that either, but it will come sooner if you make another $30 deposit"
😧🤯
Get F***ED !!!
And finally, this website very seriously struggles to give you your cashout pay.
Like it's almost as if they are waiting for you to say "F*** it", and gamble it all away and lose it completely.
Bottom line?
I WOULDN'T RECOMMEND SIGNING UP WITH CASINO ADRENALINE TO ANYONE.
EVER !!!!!
Take my advice -- you've been warned..

Date of experience: May 31, 2024


Rated 1 out of 5 stars

If I could give us zero

If I could give us zero, I would Marketing scam signed you up for 100 free spins. I won $3000 and met my play through requirements then one of their support chat people told me I had the first make a $10 deposit to get my withdrawal and then the next support person told me because I made a deposit I voided my winnings from my free spins, even though I made my play through requirements. SCAM! Avoid

Date of experience: January 16, 2023

Reply from Casino Adrenaline

Hi Debbie,

Hope that you are well and safe.

Thank you for providing more information so that I can check on your account.

Please, note that as from what I can see, the free spins promotion which you have claimed and after you have been playing with it, you have lost your winnings. You did not win anything on that promotion.

You have played with your deposit after that too and lost while playing with it too.

Thank you for your understanding and patience.

Kind Regards,
Brian Wilson
Casino Adrenaline Management


Rated 3 out of 5 stars

Far from Loyal

I have had a good turn around maybe two times playing here. Their loyalty program is far from impressive. If you do not deposit a minimum of $30, there is no loyalty anything for your investment. I'd much rather play at their sister casino Extreme!

Date of experience: October 23, 2023

Reply from Casino Adrenaline

Hi Ashley,

Hope that you are well and safe.

Thank you for providing more information so that I can check on your request.

Thank you for your feeedback about our Loyalty program. We appreciate your perspective, and we'll consider your input as we work to improve our services. We will work on it even harder and hopefully, you will change your mind.

Thank you for your understanding and patience.

Kind Regards,
Brian
Casino Adrenaline Management


Rated 5 out of 5 stars

If your looking for an online casino that is truly legit this is the one. You won't find there name if you search for legit places to play,funny thing is it's the only one that is!

Yup another great review here. Casino Adrenaline is the only hassle free legit online Casino. Where you can play win and actually withdrawal your winnings with no BS!
There games even play fair where you don't feel like your just getting nickel and dimed with low winnings.
Only Legit online casino as far as I'm concerned. You won't find there name when you search for online casinos, I'm not sure why that is because it's truly the only one that is legit!

Date of experience: October 29, 2021


Rated 1 out of 5 stars

SCAM DONT NOT PLAY HERE!!!!!

Well I guess let's start off with this has been the worse experience ever with a online gaming platform hands down. First they offer you a first time deposit bonus with no wager requirements or no max cash out, that in there own custom service agent words explained is just temporary funds that reverse when you met the
"wager requirement" so really there was never any bonus given cause the whole time your playing with your money cause of course the loses you endure is off your money not one cent of there so called BONUS. I have the whole live chat screen recorded and would love to share it with whomever would love to see. This is just step one of my campaign to expose the scam and make sure I do all that's in my power to make sure they lose as much business due to there faulty practice and lack of fair and transparent gaming.

UPDATE: OK SO MY POINT EXACTLY!!! SO I DEPOSIT 35 BUCKS AND YOU GIVE ME THIS HUGE "NO WAGER REQUIREMENT WELCOME BONUS" BUT THEN ONCE I MEET THE "WAGE REQUIREMENT" YOU TAKE YOUR SO CALLED BONUS BACK AND LEAVE ME WITH 3 BUCKS. SMH WELL FOLKS THERE IT IS RIGHT FROM THE CASINO THEM SELVES SCAM. RIDDLE ME THIS IF THE WHOLE TIME I WAS PLAYING WITH MY MONEY WELL AT LEAST THE LOSES WERE CAUSE AS SOON AS THE "NO WAGER REQUIREMENT BONUS" MET THE REQUIRED WAGER REQUIREMENTS WHY DIDNT I HAVE ALL MY 35 BUCKS THAT I HAD STARTED WITH??? I MEAN WHEN YOU TOOK THE BOUNS BACK THERE WAS OVER THAT AMOUNT IN MY ACCOUNT. BUT YOU GUYS ARE SO FULL OF IT SCAM SCAM SCAM DONT PLAY HERE AND THIS IS JUST THE BEGINNING IM WRITING A ARTICLE ABOUT YOU GUYS NOW STAY TUNED.😉🤥🤔🤦🏻‍♂️

Date of experience: July 24, 2024

Reply from Casino Adrenaline

Hi Rich,


Hope you are well and safe,

Thank you for sharing your login information with us! Upon reviewing your account with the provided login information, we found that you played with the FIRST111 bonus on your deposit of $35.49. After you finished the wagering requirements for your bonus, the system removed the bonus amount automatically.

https://www.casinoadrenaline.com/bonus-terms

GENERAL BONUS AND PROMOTION RULES

19. The bonus amount will be removed automatically once the wagering is complete.

We understand that you are a little frustrated when the system removed the bonus amount after you met the wagering requirements and that the balance left after the bonus amount removal was $3.25, but that is how the system works and we don't have control over that.

Thank you for your understanding, and we apologize for the inconvenience!

Kind Regards
George Moore
Casino Adrenaline Management


Rated 1 out of 5 stars

This company will steal your money like…

This company will steal your money like they did mine. It was sent to the payment processor all casinos that do eransfers use, and all casinos will contact that payment processor if there's an issue. They won't, and so they will accept paymentz and it will be eventually given to that casino but they won't accredit me. You cannot trust this casino, and customer service is just someone who has intention of making any effort to resolve anything you might need. Casino Adrenaline are thieves, and owner of it also owns another casino that is a Real Time Gaming Software casino, and you can't trust Casino Extreme because they have the same owner and should not to be trusted. Do not play at either of them if you want to safeguard your money. They will rip you off. In fact both have stolen my deposit, and they won't even respond to my emails, save yourself the effort stay away, don't ever deposit here.

Date of experience: June 21, 2023


Rated 5 out of 5 stars

Withdraw

If you communicate and comply with the rules they do come through and deliver on what they promise. I was given my withdraw once I met the wager and the deposit. Customer service was straight forward and helped me navigate to achieve the right outcome when It came to withdraw. The game play for my experience,I was given 40 bonus with wager of 4,000 I completed the wager and additional 420 within 2hours. I made my verification deposit and my funds where released. They do pay out

Date of experience: February 17, 2024