Papers by Peyman Seyyedi
Robots are increasingly discussed in academic literature as well as public discourse because of t... more Robots are increasingly discussed in academic literature as well as public discourse because of their introduction into consumers' lives. Th e increased usage of robots in industry will meet with resistance from customers in the service industry as well as employees in industry, as their capabilities increase and they are used to augment or replace human labour. Th is article explores data gathered from a 2017 survey of 393 Iranian consumers to determine how Iranians perceive the use of robots in hotels, indicating which tasks Iranian consumers fi nd robots can do for them and those that they want humans to continue doing. Th e fi ndings reveal that Iranian consumers' attitudes towards having services performed for them by robots is largely driven by general attitudes towards robots, a recognition of the advantages of robots compared to humans, experience with robots, and the social skills of robots. It is noteworthy that no demographic variables explored seem to play a role in shaping attitudes towards service in hotels by robots.
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Robots are increasingly discussed in academic literature as well as public discourse because of t... more Robots are increasingly discussed in academic literature as well as public discourse because of their introduction into consumers' lives. Th e increased usage of robots in industry will meet with resistance from customers in the service industry as well as employees in industry, as their capabilities increase and they are used to augment or replace human labour. Th is article explores data gathered from a 2017 survey of 393 Iranian consumers to determine how Iranians perceive the use of robots in hotels, indicating which tasks Iranian consumers fi nd robots can do for them and those that they want humans to continue doing. Th e fi ndings reveal that Iranian consumers' attitudes towards having services performed for them by robots is largely driven by general attitudes towards robots, a recognition of the advantages of robots compared to humans, experience with robots, and the social skills of robots. It is noteworthy that no demographic variables explored seem to play a role in shaping attitudes towards service in hotels by robots.
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Books by Peyman Seyyedi
A. Correia, M. Kozak and A. I. Rodrigues (Eds), Experiencing Persian Heritage, perspectives and challenges: Emerald, 2019
Recent political and socioeconomic events are providing Iran with the opportunity to become a hig... more Recent political and socioeconomic events are providing Iran with the opportunity to become a high-profile destination. The question arises as to which strategic objectives can lead Iran to this end. Qualitative and quantitative improvements of hotel supply and the modernization of air transport should be the key objectives within this process. But the preservation of tangible and intangible cultural heritage, as well as the maintenance of authenticity, must remain the core principle. This chapter focuses on the role of cultural heritage management policies and what their tourism development implies for the host population, which will be the beneficiary of sustainable and responsible tourism development.
Citation: "Carbone, F., Torabi Farsani, N., Seyyedi, P. (2019). Authenticity and innovation. The future of tourism in Iran, in A. Correia, M. Kozak and A. I. Rodrigues (Eds), Experiencing Persian Heritage, perspectives and challenges: Emerald: 207-220.
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Conference Presentations by Peyman Seyyedi
ICCMI Athens Greece, 2018
With the growth of tourism industry, the importance of tourist satisfaction as tool for growth an... more With the growth of tourism industry, the importance of tourist satisfaction as tool for growth and competitive advantage, have been considered. Tourism is important when considering that based on global statistics, the tourism industry is the second largest source of income in more than 49 developing countries and a strategy for increasing income and reducing poverty among countries
The research target is classifies as applied research and the research method is descriptive and correlation. In order to analyze data, descriptive statistics was used to analyze demographic characteristics and to analyze inferential statistics Cronbach's alpha coefficient was used for internal consistency, KMO and Bartlett's sphericity test for suitability of sample size and separation of factors and structural equation modeling (SEM) for to determine the causal relationship between variables.
The results of this research can provide a better understanding of the factors influencing satisfaction of tourist who visit a tourist destination and help measure it through the structure. Dimensions of tourists satisfaction factor in this study were destination awareness, destination image and brand equity of tourist destination.
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Papers by Peyman Seyyedi
Books by Peyman Seyyedi
Citation: "Carbone, F., Torabi Farsani, N., Seyyedi, P. (2019). Authenticity and innovation. The future of tourism in Iran, in A. Correia, M. Kozak and A. I. Rodrigues (Eds), Experiencing Persian Heritage, perspectives and challenges: Emerald: 207-220.
Conference Presentations by Peyman Seyyedi
The research target is classifies as applied research and the research method is descriptive and correlation. In order to analyze data, descriptive statistics was used to analyze demographic characteristics and to analyze inferential statistics Cronbach's alpha coefficient was used for internal consistency, KMO and Bartlett's sphericity test for suitability of sample size and separation of factors and structural equation modeling (SEM) for to determine the causal relationship between variables.
The results of this research can provide a better understanding of the factors influencing satisfaction of tourist who visit a tourist destination and help measure it through the structure. Dimensions of tourists satisfaction factor in this study were destination awareness, destination image and brand equity of tourist destination.
Citation: "Carbone, F., Torabi Farsani, N., Seyyedi, P. (2019). Authenticity and innovation. The future of tourism in Iran, in A. Correia, M. Kozak and A. I. Rodrigues (Eds), Experiencing Persian Heritage, perspectives and challenges: Emerald: 207-220.
The research target is classifies as applied research and the research method is descriptive and correlation. In order to analyze data, descriptive statistics was used to analyze demographic characteristics and to analyze inferential statistics Cronbach's alpha coefficient was used for internal consistency, KMO and Bartlett's sphericity test for suitability of sample size and separation of factors and structural equation modeling (SEM) for to determine the causal relationship between variables.
The results of this research can provide a better understanding of the factors influencing satisfaction of tourist who visit a tourist destination and help measure it through the structure. Dimensions of tourists satisfaction factor in this study were destination awareness, destination image and brand equity of tourist destination.