Poor customer service

Since 1911, March 8 has been celebrated as International Women's Day. In China and 14 other countries, people get the day off work; in Bosnia and Italy

Some B2B companies have the misconception that customers care more about price than service. That is not true!! According to a Databerg, approximately 78% of consumers will abandon the transaction or make a less profitable selection because of a poor customer service experience, during the booking process. While 7 in 10 people say they are willing to spend more with companies they believe in providing exceptional customer service. #customerservice #B2B #customerrelationship #b2bcompanies

Why Customer Service is important? #SocialMedia #DigitalMarkeking #SEO

It’s not like companies purposely provide poor customer service. But they can’t seem to execute at a level that makes customers happy.

NLP swish technique

Is customer service part of sales and client retention? What are your thoughts? Someone recently shared, "customer service isn’t part of sales." We have the privilege of having our own perspectives depending on our experiences. Having been in a commission-based sales position before, I have a different viewpoint. And two poor customer experiences last week confirmed my perspective.

Steps to Dealing With a Difficult Customer. While difficult customers may make up only a small portion of your clientele, that minority can take up an inordinate amount of your time. They can place stress on you and your employees and interfere with servi

Suppose your brand is focusing on ads, posting irrelevant content, or offering poor support. In that case, you can expect to lose many followers! Sprout Social writes "𝙏𝙝𝙚 𝙩𝙤𝙥 𝙛𝙤𝙪𝙧 𝙧𝙚𝙖𝙨𝙤𝙣𝙨 𝙘𝙤𝙣𝙨𝙪𝙢𝙚𝙧𝙨 𝙬𝙞𝙡𝙡 𝙪𝙣𝙛𝙤𝙡𝙡𝙤𝙬 𝙖 𝙗𝙧𝙖𝙣𝙙 𝙤𝙣 𝙨𝙤𝙘𝙞𝙖𝙡 𝙢𝙚𝙙𝙞𝙖 𝙖𝙧𝙚 𝙥𝙤𝙤𝙧 𝙦𝙪𝙖𝙡𝙞𝙩𝙮 𝙤𝙛 𝙥𝙧𝙤𝙙𝙪𝙘𝙩 𝙤𝙧 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 (49%), 𝙥𝙤𝙤𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 (49%), 𝙞𝙧𝙧𝙚𝙡𝙚𝙫𝙖𝙣𝙩 𝙘𝙤𝙣𝙩𝙚𝙣𝙩 (45%) 𝙖𝙣𝙙 𝙩𝙤𝙤 𝙢𝙖𝙣𝙮 𝙖𝙙𝙨…

Microsoft Word: Helps users in creating text documents. Microsoft Excel: Creates simple to complex data/numerical spreadsheets. Microsoft PowerPoint: Stand-alone application for creating professional multimedia presentations. Microsoft Access: Database management application. Microsoft Publisher: Introductory application for creating and publishing marketing materials. Microsoft OneNote: Alternate to a paper notebook, it enables an user to neatly organize their notes.

Why is poor customer service the new normal? Because customers tolerate it and continue spending money at companies that don't value them.