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The Distracted Ear: How Listeners Shape Conversational Dynamics

Auriane Boudin, Stéphane Rauzy, Roxane Bertrand, Magalie Ochs, Philippe Blache


Abstract
In the realm of human communication, feedback plays a pivotal role in shaping the dynamics of conversations. This study delves into the multifaceted relationship between listener feedback, narration quality and distraction effects. We present an analysis conducted on the SMYLE corpus, specifically enriched for this study, where 30 dyads of participants engaged in 1) face-to-face storytelling (8.2 hours) followed by 2) a free conversation (7.8 hours). The storytelling task unfolds in two conditions, where a storyteller engages with either a “normal” or a “distracted” listener. Examining the feedback impact on storytellers, we discover a positive correlation between the frequency of specific feedback and the narration quality in normal conditions, providing an encouraging conclusion regarding the enhancement of interaction through specific feedback in distraction-free settings. In contrast, in distracted settings, a negative correlation emerges, suggesting that increased specific feedback may disrupt narration quality, underscoring the complexity of feedback dynamics in human communication. The contribution of this paper is twofold: first presenting a new and highly enriched resource for the analysis of discourse phenomena in controlled and normal conditions; second providing new results on feedback production, its form and its consequence on the discourse quality (with direct applications in human-machine interaction).
Anthology ID:
2024.lrec-main.1379
Volume:
Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
Month:
May
Year:
2024
Address:
Torino, Italia
Editors:
Nicoletta Calzolari, Min-Yen Kan, Veronique Hoste, Alessandro Lenci, Sakriani Sakti, Nianwen Xue
Venues:
LREC | COLING
SIG:
Publisher:
ELRA and ICCL
Note:
Pages:
15872–15887
Language:
URL:
https://aclanthology.org/2024.lrec-main.1379
DOI:
Bibkey:
Cite (ACL):
Auriane Boudin, Stéphane Rauzy, Roxane Bertrand, Magalie Ochs, and Philippe Blache. 2024. The Distracted Ear: How Listeners Shape Conversational Dynamics. In Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024), pages 15872–15887, Torino, Italia. ELRA and ICCL.
Cite (Informal):
The Distracted Ear: How Listeners Shape Conversational Dynamics (Boudin et al., LREC-COLING 2024)
Copy Citation:
PDF:
https://aclanthology.org/2024.lrec-main.1379.pdf