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Salah Danial


2023

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Enhancing Arabic Machine Translation for E-commerce Product Information: Data Quality Challenges and Innovative Selection Approaches
Bryan Zhang | Salah Danial | Stephan Walter
Proceedings of ArabicNLP 2023

Product information in e-commerce is usually localized using machine translation (MT) systems. Arabic language has rich morphology and dialectal variations, so Arabic MT in e-commerce training requires a larger volume of data from diverse data sources; Given the dynamic nature of e-commerce, such data needs to be acquired periodically to update the MT. Consequently, validating the quality of training data periodically within an industrial setting presents a notable challenge. Meanwhile, the performance of MT systems is significantly impacted by the quality and appropriateness of the training data. Hence, this study first examines the Arabic MT in e-commerce and investigates the data quality challenges for English-Arabic MT in e-commerce then proposes heuristics-based and topic-based data selection approaches to improve MT for product information. Both online and offline experiment results have shown our proposed approaches are effective, leading to improved shopping experiences for customers.