When Do Teachers Respond to Student Feedback? Evidence from a Field Experiment

Margaretha Buurman, Josse Delfgaauw, Robert Dur and Robin Zoutenbier

No 8209, CESifo Working Paper Series from CESifo

Abstract: We ran a field experiment at a large Dutch school for intermediate vocational education to examine whether the response of teachers to student feedback depends on the content of the feedback. Students evaluated all teachers, but only a randomly selected group of teachers received feedback. Additionally, we asked all teachers before as well as a year after the experiment to assess their own performance on the same items. We find a precisely estimated zero average treatment effect of receiving student feedback on student evaluation scores a year later. However, teachers whose self-assessment before the experiment is much more positive than their students. evaluations do improve significantly in response to receiving feedback. We also find that pro-vision of feedback reduces the gap between teachers. self-assessment and students. assessment, but only to a limited extent. All of these results are driven by the female teachers in our sample; male teachers appear to be unresponsive to student feedback.

Keywords: field experiment; feedback; teachers; student evaluations; self-assessment; gender differences (search for similar items in EconPapers)
JEL-codes: C93 I20 M50 (search for similar items in EconPapers)
Date: 2020
New Economics Papers: this item is included in nep-edu, nep-exp, nep-hrm and nep-ure
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Citations: View citations in EconPapers (1)

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Journal Article: When do teachers respond to student feedback? Evidence from a field experiment (2020)
Working Paper: When Do Teachers Respond to Student Feedback? Evidence from a Field Experiment (2020)
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