Have an account use it regularly
Have an account use it regularly
Changed my address
Deposited from my paycheck and also government benefits
Refunded my payment the first time for no apparent reason
Got the payment resent after my account was finished being reviewed
Now it’s been 3 days since my paycheck was processed into my Payz account it has not shown up in the app nor have they emailed me about my deposits
I’ve sent multiple emails but I’m clearly being ignored.
Ridiculous customer service they say 24 hours and I’ve waited DAYS for a response and to this day I still have no reply
Total sum gone unaccounted for £500.
Don’t use this bank as your main bank.
Date of experience: May 11, 2024