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Therabath Service

Therabath TB6/TB7

English, Spanish, French (#1)

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English, Norwegian, Swedish, Finnish (#3)

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English, French, German, Italian (#12)

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Switzerland: English, French, German, Italian (#14)

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English, Chinese, Korean (#9)

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Therabath TB9/TB10

English

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English, French, Italian, German

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Therabath Chocolate/Tan TB6/TB7

English

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Therabath TB4/TB5

English, Spanish, French

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Register Online

Why should you register your Therabath Paraffin Bath?

  • Therabath’s 5-Year Limited Warranty ensures your product will stay in working order.
  • Stay abreast of new information concerning Therabath Products.
  • Be the first to know about new products!
REGISTER NOW
Therabath TB6/TB7 5-Year Limited Warranty Information

THIS WARRANTY IS LIMITED TO THE STANDARD LIFE OF THE PRODUCT, WHICH IS 5 YEARS.

WR Medical Electronics Company warrants the Therabath Professional Paraffin Bath solely to the original consumer owner to be free from manufacturer defects under normal use and service for the natural life of the product (5 years).

PLEASE NOTE: Shipping damage is not a warranty issue.

5 Year Warranty Detail

THIS WARRANTY IS LIMITED TO THE STANDARD LIFE OF THE PRODUCT, WHICH IS 5 YEARS.

WR Medical Electronics Co. warrants the Therabath Professional Paraffin Bath solely to the original consumer owner to be free from manufacturer defects under normal use and service for the natural life of the product (5 years). For a valid warranty claim, WR Medical Electronics Co. will, at its option, either (i) repair the product or replace it with a comparable product, free of charge, or (ii) refund the purchase price for that product. This warranty does not apply to any defects in the aesthetic appearance of the product, nor to any damage or defects resulting from normal wear and tear, accidents, improper use, misuse, shipping damage, or alterations. This warranty terminates immediately and does not apply to any product or part which is repaired, replaced, altered, or modified other than by a trained, service technician authorized by WR Medical Electronics Co. to provide such service.

This warranty is not valid on a product that requires modifications / adaptation to enable operation in a country or for electrical specifications other than those for which it was designed. This warranty does not apply to the purchase of opened, used, repaired, or unauthorized repackaged or resealed products.

We neither assume, nor authorize any other person, including our sales representatives, dealers or distributors to extend or assume for us, any other warranty or liability in connection with the sale of our products.

Purchaser must contact WR Medical Electronics Co. to obtain service assistance, return authorization instructions and prior approval before shipping the product prepaid for warranty service. Proof of purchase, name, address, contact information and a detailed description of the defect are also required. The purchaser is responsible for shipping and handling expense for all warranty service.

WR Medical Electronics Co. makes no other warranty, express or implied, and expressly disclaims the implied warranties of merchantability and fitness for a particular purpose. WR Medical Electronics Co.’s total liability with respect to any product shall in no event exceed the price paid by purchaser for such product. In no event shall WR Medical Electronics Co. be liable to purchaser for indirect, special, incidental, exemplary, punitive or consequential damages.

This warranty gives you specific legal rights and you may have other rights, which vary from state to state. Some states may not allow the exclusion or limitation of consequential or incidental damages so the above limitations or exclusions may not apply to you

Therabath TB9/TB10 Lifetime (7-Year) Limited Warranty Information

THIS WARRANTY IS LIMITED TO THE STANDARD LIFE OF THE PRODUCT, WHICH IS 7 YEARS.

WR Medical Electronics Company warrants the Therabath Professional Paraffin Bath solely to the original consumer owner to be free from manufacturer defects under normal use and service for the natural life of the product (7 years).

PLEASE NOTE: Shipping damage is not a warranty issue.

Lifetime (7 Year) Warranty Detail

THIS WARRANTY IS LIMITED TO THE STANDARD LIFE OF THE PRODUCT, WHICH IS 7 YEARS.

WR Medical Electronics Co. warrants the Therabath Adjustable Professional Paraffin Bath solely to the original consumer owner to be free from manufacturer defects under normal use and service for the natural life of the product (7 years).

For a valid warranty claim, WR Medical Electronics Co. will, at its option, either (i) repair the product or replace it with a comparable product, free of charge, or (ii) refund the purchase price for that product. This warranty does not apply to any defects in the aesthetic appearance of the product, nor to any damage or defects resulting from normal wear and tear, accidents, improper use, misuse, shipping damage, or alterations. This warranty terminates immediately and does not apply to any product or part which is repaired, replaced, altered, or modified other than by a trained, service technician authorized by WR Medical Electronics Co. to provide such service.

This warranty is not valid on a product that requires modifications / adaptation to enable operation in a country or for electrical specifications other than those for which it was designed. This warranty does not apply to the purchase of opened, used, repaired, or unauthorized repackaged or resealed products.

We neither assume, nor authorize any other person, including our sales representatives, dealers or distributors to extend or assume for us, any other warranty or liability in connection with the sale of our products.

Purchaser must contact WR Medical Electronics Co. to obtain service assistance, return authorization instructions and prior approval before shipping the product prepaid for warranty service. Proof of purchase, name, address, contact information and a detailed description of the defect are also required. The purchaser is responsible for shipping and handling expense for all warranty service.

WR Medical Electronics Co. makes no other warranty, express or implied, and expressly disclaims the implied warranties of merchantability and fitness for a particular purpose. WR Medical Electronics Co.’s total liability with respect to any product shall in no event exceed the price paid by purchaser for such product. In no event shall WR Medical Electronics Co. be liable to purchaser for indirect, special, incidental, exemplary, punitive or consequential damages.

This warranty gives you specific legal rights and you may have other rights, which vary from state to state. Some states may not allow the exclusion or limitation of consequential or incidental damages so the above limitations or exclusions may not apply to you

PLEASE NOTE: THERABATH MODELS PRIOR TO TB6 ARE NO LONGER UNDER WARRANTY AND CAN NO LONGER BE REPAIRED. Please contact us about our trade-in offer.

After completing our troubleshooting steps, if your issue has not been resolved, please continue to our warranty request form.

See our 5 Easy Steps Setup Guide Here

View our Troubleshooting guide here.

Request Warranty Service
Regulatory Certificates
Device Listing
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Authorization to Mark

Therabath — CETL (US and Canada)

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Certificate of CE Registration/
ISO 13485:2016 Certificate
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Declaration of Conformity
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Medical Device Safety Service CH GmbH (MDSSCH)
Certificate of Verification
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SAME DAY SHIPPING – PLACE YOUR ORDER BY 12:30 CST 

Most Therabath products are always in-stock!

Feel free to contact us M-F 8:30 AM to 4:30 PM CST to confirm stock status before placing your order.

CONTACT US
Sales Tax & Payment Information
  • AZ, CO, FL, GA, IL, IN, KS, MD, MN, NE, NC, NV, NY, OH, PA, TX, VA, WI, and WA residents: Sales tax will be collected during purchase; list is subject to change.
  • Credit card and Paypal charges will appear on your statement as WR Med/Therabath.
  • USA and Canada Shipping charges are calculated using our available carriers as shown in the checkout screen.
  • Canada shipments are subject to duties, taxes and customs clearance (brokerage) fees. These will fees will be charged by the carrier, and are the responsibility of the customer.  Customers will be contacted by the carrier prior to delivery to collect these fees.
  • Shipping charges are non-refundable.
Return/Exchange Policy
  • We ask for a 20% restocking fee for returned goods or exchanges (not due to manufacturing defects or issues covered by the warranty).
  • Refunds are allowed for goods and taxes only.
  • Exchanges are allowed within 30 days of purchase (for example, ScentFree instead of Wintergreen paraffin). Customer is responsible for shipping charges.
  • No refunds for returns or exchanges are allowed after 30 days of purchase.
  • Only unopened, “like-new” products will be accepted for returns or exchanges.
  • Returns and exchanges accepted only for products purchased directly from WR Medical. Proof of purchase must accompany return or exchange.
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For other service information on your Therabath, please
CONTACT US