Pdsummit

Best Practices & Insights, Crisis Management, Culture, Customer Spotlight, Customers, DevOps, Digital Operations, Digital Transformation, Engineering, Incident Management & Response, ITOps & Modern Ops

You can’t buy DevOps

Nisha Prajapati

company culture, culture, devops, pagerduty, PagerDuty Summit, pdsummit

Automation, Best Practices & Insights, Collaboration, DevOps, Digital Operations, Digital Transformation, Engineering, Financial Services, Government, Incident Management & Response, Integrations, ITOps & Modern Ops, Security, Use Cases & Solutions

Automate your PagerDuty Incident Response with Slack

Nisha Prajapati

Best Practices, devops, integration, pagerduty, PagerDuty Summit, pdsummit

Automation, DevOps, Digital Operations, Digital Transformation, Engineering, Government, Incident Management & Response, ITOps & Modern Ops

Incident Response Product Keynote: Automated, Flexible, Proactive

Nisha Prajapati

devops, pagerduty, PagerDuty Summit, pdsummit, product

DevOps, Digital Operations, Digital Transformation, Incident Management & Response, ITOps & Modern Ops, Monitoring, Security

Getting from Reactive to Proactive (and Beyond!): Driving Digital Operational Maturity with PagerDuty

Nisha Prajapati

devops, digital operations, ITOps, pagerduty, PagerDuty Summit, pdsummit

Automation, Best Practices & Insights, CI/CD, DevOps, Digital Operations, Digital Transformation, Engineering, Incident Management & Response

Applying SRE principles to CI/CD

Nisha Prajapati

devops, digital operations, digital operations management, Incident Management, pagerduty, PagerDuty Summit, pdsummit

Best Practices & Insights, Culture, DevOps, Digital Operations, Digital Transformation, Engineering, Incident Management & Response, ITOps & Modern Ops

5 Ways to Make Your Dev Teams Love You

Nisha Prajapati

devops, pagerduty, PagerDuty Summit, pdsummit

Best Practices & Insights, Customer Service, Customer Spotlight, Customer Support, Customers, DevOps, Digital Operations, Digital Transformation, Incident Management & Response, Integrations, Use Cases & Solutions

Transforming Customer Experience with Full-Service Ownership

Nisha Prajapati

CSOps, integrations, pagerduty, PagerDuty Summit, pdsummit

Best Practices & Insights, Customer Service, Customer Spotlight, Customer Support, Customers, DevOps, Digital Operations, Digital Transformation, Engineering, Incident Management & Response, Integrations

PagerDuty & Salesforce – New Features Release: Incident Objects

Nisha Prajapati

CSOps, Customer Service, pagerduty, PagerDuty Summit, pdsummit, salesforce

Customer Service, Customer Support, Customers, Digital Operations, Digital Transformation, Engineering, Incident Management & Response

Happy Agents = Happy Customers: Empower Your Customer Service Team to Lead the Way

Nisha Prajapati

CSOps, Customer Service, PagerDuty Summit, pdsummit

Customer Service, Integrations

CSOPs: The Proactive Approach with Zendesk

Nisha Prajapati

CSOps, integration, PagerDuty Summit, pdsummit

Best Practices & Insights, Customer Spotlight, Customers, DevOps, Digital Operations, Digital Transformation, ITOps & Modern Ops, Use Cases & Solutions

Improving Operational SLAs by Orders of Magnitude with Automation at Brinks

Nisha Prajapati

pagerduty, PagerDuty Summit, pdsummit, process automation

Automation, Best Practices & Insights, Customer Spotlight, Customers, Integrations, Use Cases & Solutions

Tackling Toil & Transforming Incident Response with Automation at Fox

Nisha Prajapati

automation, pagerduty, PagerDuty Summit, pdsummit, process automation

Automation, Best Practices & Insights, Digital Operations, Digital Transformation, Use Cases & Solutions

Building a Cloud Service from an On-Prem Product: PagerDuty Process Automation (Formerly Known as Rundeck)

Nisha Prajapati

automation, PagerDuty Summit, pdsummit, process automation

Best Practices & Insights, Customer Spotlight, Customers, Digital Operations, Digital Transformation, Incident Management & Response, Use Cases & Solutions

Automating Incident Resolution – The HITRUST Compliant Way

Nisha Prajapati

automation, MTTR, PagerDuty Summit, pdsummit, process automation

AIOps, Digital Operations, Digital Transformation, Engineering, Incident Management & Response

The Truth About AIOps: Fact Over Fiction

Nisha Prajapati

AIOps, pagerduty, PagerDuty Summit, pdsummit

AIOps, Customer Spotlight, Customers, Use Cases & Solutions

The AIOps Outcome That Smashed It!

Nisha Prajapati

AIOps, pagerduty, PagerDuty Summit, pdsummit

AIOps, Automation, Digital Operations, Digital Transformation, Event Management, Incident Management & Response

Smart Automation Using AI Feedback Loops

Nisha Prajapati

AIOps, automation, PagerDuty Summit, pdsummit

Automation, Crisis Management, DevOps, Digital Operations, Engineering, Incident Management & Response, Integrations, ITOps & Modern Ops

Seeking Observability with Bunnings

Nisha Prajapati

devops, digital operations, digital operations management, Incident Management, incident response, integrations, pdsummit, real-time operations, webinar