Non - Verbal Communication - PPT Draft
Non - Verbal Communication - PPT Draft
Non - Verbal Communication - PPT Draft
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1. Expression of Emotion emotions are expressed mainly through the face, body, and voice. 2. Communication of Interpersonal Attitudes the establishment and maintenance of relationships if often done through nonverbal signals (tone of voice, gaze, touch, etc.). 3. Accompany and Support Speech vocalization and nonverbal behaviours are synchronized with speech in conversation (nodding ones head or using phrases like uh-huh when another is talking). 4. Self-Presentation presenting oneself to another through nonverbal attributes like appearance. 5. Rituals the use of greetings, handshakes or other rituals.
Self study
Types of nonverbal communication and body language
There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others. Facial expressions The human face is extremely expressive, able to express countless emotions without saying a word. And unlike some forms of nonverbal communication, facial expressions are universal. The facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures. Body movements and posture Consider how your perceptions of people are affected by the way they sit, walk, stand up, or hold their head. The way you move and carry yourself communicates a wealth of information to the world. This type of nonverbal communication includes your posture, bearing, stance, and subtle movements. Gestures Gestures are woven into the fabric of our daily lives. We wave, point, beckon, and use our hands when were arguing or speaking animatedlyexpressing ourselves with gestures often without thinking. However, the meaning of gestures can be very different across cultures and regions, so its important to be careful to avoid misinterpretation. Eye contact Since the visual sense is dominant for most people, eye contact is an especially important type of nonverbal communication. The way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and for gauging the other persons response. Touch We communicate a great deal through touch. Think about the messages given by the following: a firm handshake, a timid tap on the shoulder, a warm bear hug, a reassuring pat on the back, a patronizing pat on the head, or a controlling grip on your arm. Space Have you ever felt uncomfortable during a conversation because the other person was standing too close and invading your space? We all have a need for physical space, although that need differs depending on the culture, the situation, and the closeness of the relationship. You can use physical space to communicate many different nonverbal messages, including signals of intimacy, aggression, dominance, or affection. Voice We communicate with our voices, even when we are not using words. Nonverbal speech sounds such as tone, pitch, volume, inflection, rhythm, and rate are important communication elements. When we speak, other people read our voices in addition to listening to our words. These nonverbal speech sounds provide subtle but powerful clues into our true feelings and what we really mean. Think about how tone of voice, for example, can indicate sarcasm, anger, affection, or confidence.
Activity
Look at the following Pie Graph. Studies have been done that show us the percentage of understanding that is gained from the spoken word. It is considerably less than the meaning that people gain from listening to a person's tone of voice and looking at their non-verbal communication.
1.
2.
3.
Facial expressions
1: How is this person feeling? Excited , Amused or Happy ?
Facial expressions
4. How is this person feeling ? Uncertain , hurt or annoyed ?
Facial expressions
How is this person feeling ? How clever of me . How stupid of me or how funny !
Body Language
What is the meaning of the "palm to chest" gesture? A. Superior attitude B. Critical judgment C. Sincerity D. Confidence E. None of the above What is the meaning of the "crossed arms" gesture? A Fear
B. Anticipation
C. Control D. Superiority E. None of the above
What is the meaning of the "thumb under the chin" gesture? A. Deceit B. Confidence C. Anxiety D. Critical judgment E. Interest
What is the meaning of the "thumb up" gesture? A . Approval B. Disapproval C. Disinterest D. Bored E. None of the above
Body language
What is the meaning of the "chin rub" gesture? A. Anticipation B. Decision C. Critical judgment D. Deceit E. Stalling for time
What is the meaning of the "glasses-to-mouth" gesture? A Stalling for time B. Confidence C. Superiority
D. Fearful
E. None of the above
Thank you for attending The Non - Verbal Communication session. Your certificate of attendance is ready for collection . keep a copy in you personal development review (PDR )file as reference for your continuous professional development ( CPD )
Suggested reading
The Definitive Book of Body Language: How to Read Others' Attitudes by Their Gestures ISBN-13: 978-0752858784
The Body Language Bible: The Hidden Meaning Behind People's Gestures and Expressions ISBN-13: 978-0091922115