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    PCP Complaints Slides 09-09-2022

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    faizy216
    The document provides status updates on complaints received through Pakistan's Prime Minister's Citizen Portal from the Irrigation Department of Punjab province. As of September 9th, 2022 there were a total of 17,003 complaints, with 618 new complaints, 109 complaints in process, 16,276 resolved complaints, 29 escalated complaints, and 64 super escalated complaints. It then breaks down the total complaints and statuses by zone/office. Finally, it lists the 29 escalated and 64 super escalated individual complaints with the officer and zone they concern.

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    Download as PPT, PDF, TXT or read online from Scribd

    PCP Complaints Slides 09-09-2022

    Uploaded by

    faizy216
    101 views5 pages
    The document provides status updates on complaints received through Pakistan's Prime Minister's Citizen Portal from the Irrigation Department of Punjab province. As of September 9th, 2022 there were a total of 17,003 complaints, with 618 new complaints, 109 complaints in process, 16,276 resolved complaints, 29 escalated complaints, and 64 super escalated complaints. It then breaks down the total complaints and statuses by zone/office. Finally, it lists the 29 escalated and 64 super escalated individual complaints with the officer and zone they concern.

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    PCP Complaints slides 09-09-2022.ppt

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    The document provides status updates on complaints received through Pakistan's Prime Minister's Citizen Portal from the Irrigation Department of Punjab province. As of September 9th, 2022 there were a total of 17,003 complaints, with 618 new complaints, 109 complaints in process, 16,276 resolved complaints, 29 escalated complaints, and 64 super escalated complaints. It then breaks down the total complaints and statuses by zone/office. Finally, it lists the 29 escalated and 64 super escalated individual complaints with the officer and zone they concern.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    101 views5 pages

    PCP Complaints Slides 09-09-2022

    Uploaded by

    faizy216
    The document provides status updates on complaints received through Pakistan's Prime Minister's Citizen Portal from the Irrigation Department of Punjab province. As of September 9th, 2022 there were a total of 17,003 complaints, with 618 new complaints, 109 complaints in process, 16,276 resolved complaints, 29 escalated complaints, and 64 super escalated complaints. It then breaks down the total complaints and statuses by zone/office. Finally, it lists the 29 escalated and 64 super escalated individual complaints with the officer and zone they concern.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 5

    Government of the Punjab

    Government of the Punjab


    IRRIGATION DEPARTMENT

    STATUS / DISPOSAL OF COMPLAINTS


    ON
    PRIME MINISTER’S PAKISTAN CITIZEN PORTAL
    PRIME MINITER’S PAKISTAN CITIZEN PORTAL

    OVER ALL STATUS OF COMPLAINTS (09th September 2022)

    Total Super
    Zone / Office New In-process Resolved Escalated
    Complaints Escalated
    Government of the Punjab

    Secretary, Irrigation 716 13 0 703 0 0

    Sub-Ordinate Officer’s
    16287 605 109 15573 29 64
    Dashboard

    Grand Total 17003 618 109 16276 29 64


    PRIME MINITER’S PAKISTAN CITIZEN PORTAL

    ZONE / OFFICE WISE STATUS OF


    COMPLAINTS
    Total In- Super
    Zone / Office New Resolved Escalated
    Complaints process Escalated
    Secretariat Irrigation 716 13 0 703 0 0
    Government of the Punjab

    All Attached Units, D&F, Research & GTC 408 13 1 1097 0 11

    Chief Engineer Irrigation, Bahawalpur Zone 3241 48 25 3168 4 10

    Chief Engineer Irrigation, D G Khan Zone 2822 170 6 2646 4 6

    Chief Engineer Irrigation, Development Zone 52 12 1 39 1 10

    Chief Engineer Irrigation, Faisalabad Zone 2196 66 10 2120 0 0

    Chief Engineer Irrigation, Lahore Zone 1868 83 19 1766 6 16

    Chief Engineer Irrigation, Multan Zone 1592 40 15 1537 0 0

    Chief Engineer Irrigation, Potohar Zone 344 28 3 313 9 4

    Chief Engineer Irrigation, Sahiwal Zone 1310 43 12 1255 0 1

    Chief Engineer Irrigation, Sargodha Zone 2454 102 17 2335 5 6

    Grand Total 17003 618 109 16276 29 64


    PRIME MINITER’S PAKISTAN CITIZEN PORTAL

    ESCALATED & SUPER ESCALATED (09th September 2022)


    Super
    # Officer Escalated
    Escalated
    1 S.E. Machinery Circle Lahore 0 1
    2 XEN Drainage Rechna, Sheikhupura 0 1
    3 XEN Kotadu, Muzaffargarh 4 1
    Government of the Punjab

    4 XEN Pandoki Canal Division, Bhamba 3 0


    5 XEN Panjnad Canal Division 3 3
    6 XEN Taunsa, DG Khan 0 3
    7 XEN Irrigation, Sheikhupura 1 8
    8 XEN Irrigation, Jhelum 1 0
    9 Chief Engineer D & F Zone Lahore 0 4 17 XEN Rasul, Mandi Bahauddin 1 0
    10 Chief Development Lahore Zone, Lahore 1 0 18 XEN Small Dam Islamabad 8 0
    11 S.E. Project Circle D.G. Khan 0 2 19 MIW, Sheikhupura 0 1
    12 S.E. Thal, Mianwali 1 0 20 XEN Flood Bund Narowal 0 2
    13 XEN Dev. Div VI Fateh Jang, Chakwal 0 3 21 Chief GTCP-Khushab 0 1
    14 XEN Drainage Mandi Bahauddin 0 3 22 Director (IWT&R)- Lahore 0 6
    15 XEN Drainage Sargodha 3 3 23 S.E Mechanical Circle -Lahore 0 1
    16 XEN Punjnad Headworks 1 4 24 XEN Lahore Machinery Division 0 5
    25 XEN Multan Machinery Division 0 1
    26 S.E. Sukhrawa Canal Circle, Sahiwal 0 1
    27 XEN Abbasia Link Division 0 3
    28 XEN Excavator Division Sargodha 0 1
    29 XEN Gujranwala Drainage Division 1 5
    30 XEN Machinery Dera Ghazi Khan 0 1
    31 XEN Shahdara Canal Division 1 0
      TOTAL 29 64

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