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Unit - 3 Individual Determinants of Buyer Behavior

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Unit – 3 Individual Determinants

of Buyer Behavior and Internal


Processes
Self-Concept

• Self-concept is a social phenomenon. It is an attitude to the self.


Consequently, the way we dress, the products we use, the services we
require, depend on how we want to perceive ourselves. There is a
relationship between the self-image of a person and the product one
wants to buy
A Case of Lisa

• What depresses Lisa about the magazine models?

• Lisa feels that women don’t look like models in “real life.” Do you
agree?

• If Lisa doesn’t consider herself unattractive, why does she consider


cosmetic surgery?

• Does Lisa want to improve herself for Eric or herself?


Dimensions of the Attributes of Self Concept:

• Content

• Positivity

• Intensity

• Accuracy

• Consumer perceptions of self can be quite distorted, particularly with


regard to their physical appearance.
• A process by which consumers evaluate themselves by comparing
themselves with others (particularly comparisons with idealized
images of people in advertising)
• Levi Strauss, the fully owned subsidiary of the $5.6 billion Levi Strauss & Co. is linking it's target
customer to legendary rebels like Marlon Brando and James Dean simultaneously stressing the
image of individuality that the brand confers on it's wearer. The message is that Levi's is for
mavericks and loners who identify with challengers to orthodoxy.

• Lee Jeans which are being marketed by Arvind Fashions-a joint venture between the Rs. 450 crore
Arvind Mills and the $4.5 billion VF corp. of the US-is remindedly conjuring up the image of the
young American whom everybody admires. The intention is to establish it's heritage and the
American character of the brand.

• Pepe, the subsidiary of the UK based 250 million pounds Pepe Jeans is communicating the persona
of the urban, sophisticated European as opposed to the all American hunk, to appeal to a
different breed of buyers. They are trying to create a classy, chic and trendy personality in the
European way.
• Lee Cooper, niarxeted in the country by it's licensee, the Rs. 3 crore Indus Clothing, is
using it's campaign to paint a portrait of a young, foreign male, at home
somewhere in a European city. The idea is to convey a feeling of being a person who
is in sync with the aspirations of the go getters.

• Dupont Sportswear, which markets Wrangler jeans, is targeting the young college
goer who dreams of heroic exploits by combining visuals of the Wild West and
cowboys, with slogans relating to campus life and in turn contemporarising the
cowboy image.

• For it's Flying Machine jeans, Arvind Mills uses the image as a happy go lucky
student, intent on getting the most out of life. The image is being projected to
weave an aura of confidence and assurance without aggression.

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