Chapter-8-Collection-of-Data (Research)
Chapter-8-Collection-of-Data (Research)
Chapter-8-Collection-of-Data (Research)
GRADUATE SCHOOL
EDUC 203
METHODS OF
RESEARCH
JENNEFER F. INOCENCIO
PATRIZZIA ANN OCBINA NOEME V. BARGO
JEY A. EQUIA Professor
MARCO H. RESOLIS
MM Students / Reporters
Reporter’s Profile
DATA COLLECTION :
PRIMARY &
SECONDARY
Objectives of data collection
and
Data Collection
Quantitative Data
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Qualitative Data
Discrete
Numerical
Data
Questionnaire
Experiment Survey and schedule
Observation
Pre-test Activity
TYPES
PRIMARY SECONDARY
DATA DATA
Primary
Researc
h
Quantitative Research
Numerical
Statistically reliable
Projectable to a broader population
Quantitative Research Categories
Sampling Methods:
Random Samples – equal chance of anyone
being picked
May select those not in the target group –
indiscriminate
Sample sizes may need to be
Large to be representative
Can be very expensive
Quantitative Research Categories
Quota Sampling
Again – by segment
Not randomly selected
Specific number on each segment are
interviewed, etc.
May not be fully representative
Cheaper method
Qualitative Research Categories
Qualitative Research
In-depth, insight generating
Non-numerical
‘Directional’
Common Techniques
Personal interviews (depth, one-on-one)
Focus groups (8-12) and mini-groups (3-6)
METHODS
OBSERVATION METHOD
Through personal
observation
PERSONAL
INTERVIEW Through
Questionnaire
TELEPHONE
INTERVIEW
Through Call outcomes,
Call timings
MAIL SURVEY
Advantages & Disadvantages of
Primary Data
Advantages
Targeted Issues are addressed
Decency of Data
Proprietary Issues
Issues
Advantages & Disadvantages of
Primary Data
Disadvantages
High Cost
Time Consuming
Inaccurate Feed-backs
required
SECONDARY DATA
INTERNAL SOURCES
Internal sources of secondary data are
usually for marketing application-
Sales Records
Marketing Activity
Cost Information
Customer feedback
SOURCES
EXTERNAL SOURCES
External sources of secondary data are usually
for Financial application-
Journals
Books
Magazines
Newspaper
Libraries
The Internet
Advantages & Disadvantages of
Secondary Data
Advantages
Ease of Access
Clarification of Research
Question
May Answer Research Question
Disadvantages & Disadvantages of
Secondary Data
Disadvantages
Quality of Research
Incomplete Information
Not Timely
Selecting and Constructing Data
Collection Instruments
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Does the measure capture what matters?
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Credibility
Types of Validity:
Face validity
Content validity
Construct validity
Concurrent validity
Predictive validity 48
Are waiting lists a valid measure of demand?
How well does the measure
capture what it is supposed to?
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Reliability
Types of Reliability:
Test – retest reliability
Equivalent Form reliability
Internal consistency reliability
Inter-rater reliability
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Reliability
Descriptive Statistics :
Mean
Median
Range
Mode/Frequency
Median
Is the middle number in a list of numbers ordered
from lowest to highest.
There may be cases where there are more than one mode as
in this case
No “best” tool
Do not let the tool drive your work but rather choose
the right tool to address the evaluation question
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A Final Note….
“I never guess. It is a capital mistake
to theorize before one has data.
Insensibly one begins to twist facts and theories,
instead of theories to suit facts.”
--Sir Arthur Conan Doyle
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