HR Policies
HR Policies
HR Policies
Moqeet Ahmed
Moqeet Ahmed
Kalsoom Dilawar
Kalsoom Dilawar
Malka Nisar
Malka Nisar
Mehwish Asgher
Mehwish Asgher
Waqar Ali
Waqar Ali
HR Policies and practices
PTCL
Presentation Format
• Evo
• BroadBand
• GSM
• Smart Tv
• V fone
Vision statement
• To be the leading Information and
Communication Technology Service Provider
in the region by achieving customer
satisfaction and maximizing shareholders'
value.
Mission statement
To achieve our vision by having:
• An organizational environment that fosters
professionalism, motivation and quality
• An environment that is cost effective and quality
conscious
• Services that are based on the most optimum technology
• "Quality" and "Time" conscious customer service
• Sustained growth in earnings and profitability.
Core Values
• Professional Integrity
• Customer Satisfaction
• Teamwork
• Company Loyalty
Objectives
• Profit maximization
• Differentiation
• Cost leadership ( for the time being)
• Retain customers
• Best and affordable service
Needed competencies
Board Of Directors
CEO
Project Director
Marketing
Customer Care Information System Finance Engineering
&
Sales
HR
Information Quality
&
technology Assurance
Admin
Departmental Division
• Marketing Department
• Finance Department
• Human Resource Department
• Customer Care Department
• Information System Department
• Engineering Department
• Information Technology
Human Resource Functions
• Job Analysis
• Recruitment and selection
• Training and Development
• Performance evaluation and Appraisal
• Compensation
Job Analysis
Internal Candidates
External Candidates
Human Resource Planning
Internal Candidates
External Candidates
Internal Candidates:
Ptcl select their internal candidates for vacant
posts by following methods:
• They use online software call PMS for
performance evaluation.
• Ask from employees’ immediate boss
• Or if boss nominate any employee as eligible
Recruitment and Selection
External Candidates:
For generating pool of external candidates Ptcl
follows the given steps:
• Advertisement through different medias
• Online submission of C.v’s ( e.g. Rozi.com)
• Online prescreening for those who don’t meet
initial requirement
• Then applications of short listed candidates reaches
to HR manager.
Conducting Interview
1st Interview:
After initial prescreening short listed candidates
are called for interviews
2nd Interview:
After further short listing from 1st interview
remaining candidates are called for 2nd interview
** For internal candidates there is only one
interview.
Interview
Types of Questions:
• Interview is formal and structured
• Each panel member has sheet to evaluate
• In 1st interview they evaluate qualification, skills
and behavior of the applicant
• In 2nd interview most of questions are situational
and job related
** Questions for internal candidates are situational
and job related.
Training and Development
Orientation:
Orientation is given to new employees according to
manual/forum
• Policies, Rules and Regulations of the
organization
• Duties and responsibilities to be performed
• Routine Task
• Communication to colleagues and immediate boss
Training Need Analysis (TNA)